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Customer Ratings & Reviews

$1,499.00

Customer reviews

Rating 4.8 out of 5 stars with 1177 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the overall performance, speed, and sleek design of this iMac, frequently highlighting its remarkable ease of use and impressive screen size. While users are generally satisfied, some have expressed concerns regarding the limited port selection and restricted storage capacity. Additionally, a few customers noted challenges with software compatibility and felt the included keyboard could be more substantial. Overall, the product is highly regarded for its functionality and modern aesthetic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,177 reviews
  • Rated 5 out of 5 stars

    I recommend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Mac and I LOVE it. Best investment ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serge was helpful and answered all my questions. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Fast, reliable, great home computer. You won’t regret buying one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and the iMac is phenomenal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank the Geeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty transferring our data from our old computer but the Geeks figured it all out.Thanks to them we are very happy with our new computer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mouse Fail

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two things I hate the most are the mouse and keypad. There is no middle section on the mouse to scroll, you lightly go up and down on the mouse itself but sometimes this doesn’t work. So, why did they have to make the keypad super small?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    non satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is ok but the Geek Squad is NOT worth using they did transfer but the one that came to the house that I paid for didn[t seem to know what he was doing My computer is still not working properly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Set up computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is challenging to set up. Salesperson was great. Bought 2weeks ago, and still struggling with getting it to work properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fix apps enable social media on your desktop’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple I’m not happy that you can no longer download apps. Social media apps. You have to go directly to search bar to look up app. View it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mac desktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all set up yet. Hopefully I can start using it. Like it’s Meant to be used.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service and experience with Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent open box and the box arrived broken taped up and it came without any accessories including the power cord, keyboard, mouse etc.and Best Buy said we are not sending you anything missing nor accessories. The Two options were send the computer back and buy one at the retail value or keep it and buy my own accessories. I had to buy keyboard, mouse, power supply etc. I had to buy everything used to at least feel like the open box value was worth it, but no it wasn’t and didn’t want to lose the money I already spend in accessories. Sometime cheaper comes out very expensive especially if dealing with Best Buy customer service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than previous computer. Not easy to use. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need help in changing from windows to apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still don’t understand how to operate this device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy purchase. Not too much knowledge as I would expect. I wanted to compare different types of apple with what I would be using it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little disappointed, My prior Mac was a lot better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Macbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad put not the best like it but to expensive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use product. Can’t get customer support. Store doesn’t take phone calls. Best Buy help requires 40-mile car trip just to talk to someone. I don’t even know if you’ll get this message

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer but mouse and keypad are not user friendly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer still not up and running ! All talk no support. The communication is not accurate and lacking in direction from Best Buy. They are interested in a sale not in customer satisfaction

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sales Staff and Geek Squad fell short

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to replace an iMac with a similar model. The sales person asked few questions about what we needed and so we purchased a computer with a way too small storage capacity. Contacted Geek Squad by phone and were sssured that the storage could be expanded. When we went back to the store however, that Geek Squad said it could not be expanded. Went to the sales person who advised that BB only sold up to 512 gb storage. We returned the computer and bought what we wanted from Apple

    No, I would not recommend this to a friend