Customer Ratings & Reviews

I bought the iMac in the store and the sales woman suggested buying various additional things which I did, including having the technician come out and install everything. When he came out, he said the sales person had rung it up incorrectly. He canceled some things he added some things I have never gotten a corrected invoice with the price for each item. I’ve called the store twice. I’ve checked the invoice online against my Visa statement and the two do not tally. I have never had a smooth transaction with Best Buy.

ok computer, but I bought a Mac because they aare suppose to be bullet proof from hacking, but I did get hacked. Very disappointed, probably not worth the money spent for the computer.

I would give it a zero. I have had iMacs since the blueberry and this computer just sucks! Don’t know what Apple has done but I’ll probably switch to pc only. Transfer from previous iMac could not be done, it’s already slow as molasses even with an 8tb drive attached. All transfers previously went smoothly without a hitch. I should just return it but it’s probably too late!

I have not begun to know how to use this. I've had Macs before and have an ipad and an iphone. Not sure why this is so totally different and not user friendly at all. PLus I haven's been able to locate any instructions to help. Can't give it a rating until I can use it.

poor monitor quality. Very slow when editing pictures or video.

Cannot review this purchase. Was given the wrong computer there at the store by one of your clerks. Make to pay for it before I could check it out there. Paid, then demanded they open the box to make sure it was the correct computer. It was not! Return right there!

I was sold a refurbished iMac. When I first turned the computer on and started making an Apple ID, the computer told me this computer has made too many Apple IDs already and I had to contact Apple.

It was AWFUL, bestbuy did not deliver my order and wont give me a refund.

No one explained how different it would be to use the product. Had Best Buy told me how different the product is from using windows, I would have probably bought a Dell computer

Terrible computer. They don't take returns no exception . Would never purchase from bust buy again defective computer for 1600 .

Computer returned to me with password unknown Awaiting repair

This is a replacement of an old desktop. This one is sooo much better. It is easier to use and view and a pleasure to work on.

Love my new computer, It fits perfect on my desk and is so fast

works great and easy installation! I also purchased with the insurance best buy offers for all products which is great if you have children running around at home.

Similar to my old Apple Mac but much faster. Nice design.

Anything apple is a great choice. Best desktop for the money. Won’t disappoint

I absolutely love this Mac!! its great for work since its a big screen. Great to view your photos and videos from your trips. Amazing, wish I bought sooner!!

This Mac computer is so good! You can never go wrong with Apple. I got this on Labor Day and with $150 discount! Great buy!

Exceptional in all respects! But, Apple why did you obsolete my old iMac which was/is nearly as excellent, just outmoded by you? As obsolete as it is I still use my "old" iMac, just can not use certain on line features. Biggest complaint: Now I must replace all cable connectors, why Apple?

Since I know little about computers, it has been hard to set up the computer and get it going. I have never used an Apple computer before but am trying to learn. Purchased in February and still trying to set up computer. Have been having to use YouTube a lot. Have not been able to find the time to finish. Did not find instructions in box.