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Customer reviews

Rating 4.8 out of 5 stars with 18024 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers commend the iPad (5th generation) for its ease of use, large screen size, and good value for the price. Positive feedback also highlights its lightweight design, performance capabilities, and improved camera quality. Many appreciate the device's battery life, although some express a desire for more storage. The device's memory is also noted as a positive attribute by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 897 Showing 17,921-17,940 of 18,024 reviews
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Great IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new IPad. Very simple to set up by myself and I am in my late 70s, no computer education.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPad did not set up easily as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with Geek Squad help at time of purchase, IPad did not finish downloading my Iphone5. Have to take to Apple Store. A pain!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better than an air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a remake of the original iPad Air wouldn’t have needed it if my software didn’t slow down on the new iOS.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't use it to hard to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly use this tablet can't understand it and the person that set it up missed all my things and my favorite game too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Bad Apple In The Bunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad in 2017 on Black Friday. This is now March 2021 (less tan 4years late) and it just died. It won’t take a charge or anything; just a black screen now. Extremely disappointed. I would not recommend the purchase of this products as it turned out to be a waste of hard earned USA dollars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has given me problems since I purchased it. Have had it wiped twice, but still will not work properly. In all fairness, I have never had an Apple product before and this DOES NOT have an instruction booklet. So I am stating that if you have never purchased an Apple iPad, do not know how to operate it and have no one to show you - don't buy it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes to long to charge the battery. Much longer than any other previous iPad I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iPad today and I Love It!! It’s really fast and so easy to use. Yes I would recommend this to a friend. Just one little thing When I bought the iPad today I was kinda surprised that the people that work at Best Buy didn’t ask if I wanted to get a screen protector or anything. Normally they do but No Big Deal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FASTER THAN A SPEEDING BULLET, COMPARED TO OUR OLD IPAD!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super glitchy. Freezes quite a bit. Disappointed and wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's feels very thick and bulky . No improvement in the speed either from iPad Air

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad sound, don't buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one 2/3/2018, returned on the next day, because almost could not hear the sound. Got another one the same day 3/3/2018. The sound is very low. I am sorry that I kept it. 6 passed and I can't return it. I had I pad Air2, that was very good. A sales person told me this one is the same. Not at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this iPad for a day now and it was 100% worth it. Not everyone needs all the high end features of the iPad Pro this is perfect if you just surf the web check your email and watch some YouTube . I was completely surprised at how fast this device is, I would recommend anyone to buy this iPad especially for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because it was slow and the touch screen didn’t work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad air is better than this. I just compare with Ipad air which I have both.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like color and apple soo nice like soo much mmmmmm

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    open box tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars I would this was an open box item that did not work. I have purchased open box items in the past but they had inspection tape on the box. This one did not and I hope they dont put it back out on the floor. Its just too much trouble to go through.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad locked up, took it in, hardware error. Apple said trade it in for $249, but it will still be out of warranty. I am 112 days past the manufacturer’s warranty. Pay an addition 1/3 of cost to get a warranty. Cheap parts. Shame on you Apple,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alright iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took iPad back to get the iPad Pro ...............

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with this iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume quit working on it had to take to Apple Store

    No, I would not recommend this to a friend