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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7688 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the iPad Air's ease of use, light weight, and great screen size. Many appreciate its generally good performance and long battery life, although some find the storage capacity to be limited. Positive comments also highlight the device's design and price. A USB port is a feature some customers wish was included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 7,688 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Excellent Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this iPad Air in my business daily and it's a great device and highly recommend it to business professionals who need to stay connected to their clients while on the move... I use host of apps on the iPad when I'm away from my desk to access my email, work files and information I need to support my clients. I upgraded from 3rd gen iPad and the iPad Air is so much lighter and much more easier to carry around and the apps make it possible to stay connected to my clients when I'm not in the office. With the Apple Pages, Numbers and Keynote applications, I open, edit and reply to any Microsoft Office application without any problems!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Weight

    Rated 5 out of 5 stars

    One of the best products I've ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family loves the iPad. It's small, light and easy to travel with. The kids love playing games and reading books on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Weight

    Rated 5 out of 5 stars

    Smaller & lighter, great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to make better products, this new iPad Air is exception. The operating system is better, it's easier to use, it's lighter and the quality of the screen is great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great upgrade from original ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A major improvement from my previous original iPad. Lightning fast and so light I forget I'm carrying it. Great App Store. Easy to read text. Great photo camera and good video.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Just get the air 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet but you might as well get the air 2 the processor is much smoother and is just lighter enough to notice the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my husband is in a care facility, I am able to be with him and still keep up on my e-mail and books. I am even using it at home and like it so much better than I thought I would and would hate to be without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I bought this for my MOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves how easy it is to use. She was very skeptical about going MAC and she is now off and running. She is downloading apps and surfing the web like never before. One of the best purchases I've ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Apple is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad air is awesome. It's crystal clear, has great features including the camera which takes great pics and video AND its easy to use even for the technologically challenged!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    A Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a week looking for the best deal, Best Buy gave the best price. I have a Samsung tablet and a Barnes & Noble Nook HD and I now use the iPad Air exclusively. It has replaced four other devices to be the only one I use. The battery life is amazing and the screen quality is so clear. The staff member was so knowledgeable I had no questions and even bought all the accessories recommended. A must have!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    iPad is everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPad so I would not have to take my lap top when I travel and to replace my Nook, so I only need one device. It is not a complete substitute -- doesn't have the software or the keyboard -- but it's great for email and apps. The screen images are very sharp, and it's fast loading apps. It's a bit heavier than I expected, but I explicitly didn't want a mini because I wanted the larger screen. So I can't complain. The cover, which I bought separately and which I love, also adds weight.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Retina is Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality on this is great. I had a iPad mini but decided to trade it in for the bigger retina and it didn't disappoint. I just watch videos and browse the Internet so I can't speak to any technical jargon. I would recommend this unless you need a big capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent ergonomics and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thin lightweight design makes this tablet very easy to use and handle. Excellent battery life and performs like you would expect from an Apple product, flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect item and packaging well protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It's an apple product. The iPad is fast and high quality. I love that Best Buy packages the products properly and its well protected from the bumps during shipment. One of the best packaging efforts I've ever seen, unlike some other businesses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mother-in-law. It's her first introduction to using tablet. She was able to set it up on her own and finds it easy to use. I would recommend this product to anyone who needs a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad Air is a great improvement from my original first edition iPad. Very fast and I got it at a great price at Best Buy .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for a Senior Citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set my mother up with the Ipad after she struggled for years with her laptop. It has increased the amount of communications that the entire family enjoys now. She even mentions that my dad is starting to use it. All a testament to the ease of set-up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great tablet at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these to supplement the other 4 that we have for our business. These are sleek little tablets with great resolution for our customers to use. Paired them up with some metal locking cases that mount to high counters and have had great success with them.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Love this new ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the IPad2 prior to the air. The differences are astounding. I love the cameras quality and the lightness of the new iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great! Fast! Light!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom because it easy to use. She wanted something to travel with without having a huge laptop to lug along. I have an iPad 4 and have nothing bad to say about it. Both iPads have been great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    convenient technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was replacement for older version. Like this one better than earlier version

    I would recommend this to a friend