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Customer reviews

Rating 4.8 out of 5 stars with 679 reviews

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  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPad Air's lightweight design, ease of use, and screen size. Many also praise the device's battery life and performance. However, some customers find the price to be a drawback, and a few mention concerns about storage capacity limitations. The lack of a USB port is another point of criticism for a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-679 of 679 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Could be lil faster n bigger but works great 4 wat I need it 4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IOS is not smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design but IOS not really smooth as I expect.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Faster, Thinner, Lighter, AWESOME!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As was leaked out over the net, the iPad Air was designed to look more like the iPad Mini than the iPad 4. In other words, the iPad Air is a bit smaller than its predecessor. The thin side bezel means that the front of the tablet has a larger percentage of screen vs border. In a very significant improvement, Apple has compressed the unit so that the iPad Air is a lot thinner than the iPad 4, at just 7.5mm for the Air compared to the 9mm of the 4. All of this creates the effect that the iPad Air actually looks fairly small. It's also much lighter, weighing just 469g. That is a significant reduction on the iPad 4, which was 652g. However, it's only when you pick it up that you really notice the difference. The iPad 4 was far from big and heavy, but the iPad Air is so light and slim, that you will enjoy carrying it around everywhere and not notice it much. As with previous models, the iPad Air is constructed from aluminium. It's awesomely built, and many grades above the cheap plastic tablets from other manufacturers. Go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying the iPad Air at first, but after purchasing, it is a good buy. This is my first iPad/tablet and I bought it because of the thinness and light weight. The screen is one of the best on the market. It has a high brightness output and can deliver great color reproduction and saturation. I think the iPad should have more features, but Apple has never been a company to push out half baked features. Everything that the iPad can do, it does it well. You can find any app on the App Store and the app experience and quality is unmatched compared to other operating systems. Pricing is a bit high for my liking, but that's what you get from Apple products. Comparing to similar products, the iPad Air's price is very high, but other tablets cant deliver the polish and experience the iPad gives. Overall a good buy for a product that will last

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Wrapped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package came and did not have any original wrapping from Apple so it looked like it had already been opened before shipping. Packaging was also damaged from shipping.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Can't beat and iPad...still

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i bought the original iPads back in 2010 and still use them daily. When our oldest joined the military and went off, it was tough on our youngest. They would FaceTime using iPods. So for Xmas, we decided we would buy our youngest a iPad Air so she could SEE her sister on a bigger screen and enjoy the games and such. It came with an almost full charged battery, setup took less than 5 minutes, hooked it into the computer, put her iTunes stuff on it, another 10 minutes or so and she was off. Great battery life, crystal clear picture, much better sound and very fast. Charging is very fast to with the new Lighting connector. I know people were upset about it, but progress folks. Much faster charging and transferring of data. We put a Zagg InvisibleShield on it, been using them for years, love them and a nice close able case to protect from accidental drops.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 3 out of 5 stars

    Nice tablet, but not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad screen resolution is very nice. Internet browsing is quick and it never seemed to have any issues when streaming movies. There are a lot of case options available, which is certainly important. The iPad Air is a great size and is lightweight -- easy to hold for several hours while watching a movie or reading a book. The current version of the iPad Air does not offer finger print scanning technology nor the ability to securely lock specific applications / files. It also lacks the ability to use microSD storage. I really wanted to like the iPad. After hearing the rants and raves from my friends and family about the iPad (not to mention the on-going ridicule from friends of not adopting the iPad for myself), I purchased a 64GB iPad Air. After having it for a week I realized that, even though it was a very capable tablet, it did not allow me to do some of the things that I needed it to do without spending lots of money on attachments and software. Side Note: the person at Best Buy told me that she had never heard the phrase "I don't like this iPad, so I want to return it" -- she looked at me as if I had food stuck between my teeth. I am a professional photographer and need the ability to copy my images from my DSLR camera (compact flash) to either USB storage or an external hard drive. My desire was to be able to have this capability without having to take my laptop (MacBook Pro) along on photo shoots or vacations. Unfortunately, the iPad did not allow me to do this. With the use of a powered USB hub, I am able to connect all of the following at the same time and use them with my Android tablet: USB mouse, thumb drive, USB external drive, Canon DSLR camera, memory card reader. I can copy files between from either the card reader or the camera directly to the tablet storage, thumb drive, or external hard drive. The use of the OTG cable ($5) allows me to control my DSLR camera through the Android tablet. This capability is not available with the iPad. Another minor annoyance with the iPad was that I couldn't go directly to the Kindle Store through the Kindle app to purchase books or magazines -- the workaround was to go to the Amazon website and deliver to the iPad. This was not a show-stopper, but did frustrate me at first until I could figure out how to get new books through Kindle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ipad Air 64 GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning the item b/c of the price. I wish it was cheaper.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Super light weight and responsive tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the IPAD Air is great. I upgraded from the IPAD 2 and there is a night and day difference. For one, it feels much lighter but still a solid build. The screen resolution is amazing compared to the non-retina display and really helps to justify the amount of money you have to dish out to get one. The processing speed is also great. My IPAD 2 became sluggish after a recent iOS update and rendered it almost unusable and extremely slow. The Air is super fast in comparison and opens apps and games really quick. The sound quality leave a little to be desired but its understandable because of the overall small size of the device. I can't lie, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned/used every full size iPad that Apple has made. This one is by far the fastest and lightest iPad I have used. There were no problems with set up and all my information transferred flawlessly. The bonus feature of the now free Apple productivity apps makes this a winner all around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally took the leap ... and never looked back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike some of my friends (one went so far as to sell his MacBook Air to get one), I was a bit skeptical that the iPad would ever come close to being as functional as a laptop. I believe that the iPad Air is the closest that Apple has come to achieving it (it comes with iWorks, Garage Band, and many more). I have a 3rd generation Kindle which has been great for reading books hours on end with very little strain on the eyes. For a short time I tried reading books on my iPhone 4S, but stopped when I started getting a headache---so I avoided getting an iPad for many years because I was worried that it would hurt my eyes like my iPhone. I considered getting a Kindle Fire HD, but it is so limited in what it can do (unless you have purchased a lot of media or a Prime membership from Amazon). After doing some research (reading lots of reviews) and noticing that everyone seems to have an iPad, I decided to give the iPad Air a try. I am so glad that I did! We use it almost every day, from reading to shopping, watching movies to listening to music, and even teaching homeschool. I don't spend all day on it, but so far it has not caused any headaches while reading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and super light would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this version a few months ago only because our 3rd generation iPad started freezing up. It is lighter than our older version. We haven't had any problems with it thus far. Good quality as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad, although it's a bit spendy. It's easy to use, looks great, and is wonderful quality like all Apple products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but lack of fingerprint features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UPDATE 11182013: A number of comments seem to take issue with my statement of "not feeling like glass" but that is JUST MY PERSONAL FEELING. Others about the brightness...indeed I do have it cranked all the way up but the brightness is nowhere as bright as what is found on the Samsung Note 10.1 2014 edition, nor the iPad4 and my most recent purchase the Samsung Note 8. All 3 when cranked all the way up are much brighter than the iPad Air. I will be buying the new Google nexus 7(even with all the GPS and multi-touch issues) for the upcoming holidays but even in the store, that too seems much brighter...I am very dismayed at this lack of brightness from the Air but it is still more than adequate for indoors. I have not tried it outdoors nor will I as this is not my "outdoor" tablet...lol. I like Apple and the tight integration of their apps and the reason many including myself continue to buy their products. I do feel the price for this latest iteration is them trying to make money at our expense. WHO HERE DOES NOT KNOW IN THEIR HEART THAT APPLE IS TRYING TO GET IN ON THE CHRISTMAS RUSH AND PUT THE AIR AND THE NEW MINI WITHOUT THE FINGERPRINT FEATURES FOUND ON THE NEW IPHONE...COME MARCH MAYBE APRIL, APPLE WILL UPDATE THE IPAD AIR TO INCLUDE THAT FEATURE. I will continue to buy Apple mostly because their store has apps that are better, with more choices and work extremely well with their devices. I think this product is a 3 1/2 Stars at best and mostly for the size and weight reduction that is very significant. I feel the "glass" is too thin but seems to be durable as I have really been typing a lot on it as well as playing several games that require a lot of tapping. I am very happy with the size reduction but feel the brightness is not up to par with other new tablets or the iPad4. Recently the Safari browser has been "crashing" a lot over the past week in that when you tap on a hyperlink, the browser will basically disappear off the screen. None of the tabs close but it just disappears and returns you to the home screens. I also am finding the browser will get stuck/freeze for several minutes before resuming. I have several calls in with apple support and they are looking into the issues. Other issues is the VIDEO app, if you play a video via streaming not downloading and leave it somewhere like the middle or so on, it actually reduces your available memory by the amount you have watched from what I can glean. IT IS LIKE DOWNLOADING THE MOVIE TO THE POINT YOU HAVE WATCHED IT TO EVEN THOUGH YOU SELECTED THE STREAMING LINK. If you do this with several movies, you can basically wipe out your free memory. I find it difficult to clear the buffer and have basically learned to tell the app not to display any movies then to display movies then play the movie but move the slider to the beginning and press stop playing then done. Of these many steps I eventually clear the buffer but I am not sure which of all these steps actually is what does it if any! Oh lastly, the WI-fi is fantastic. FINAL RATING IS 3 1/2 STARS...MAYBE 4 IF NOT FOR THE BRIGHTNESS ISSUE. First I own iPad 2 and 4 and Samsung Note 10.1 2014 edition. I like...not love...the new iPad Air as it is faster both in operating the software apps and graphic intensive apps. The apps continue to be fantastic for all the pads not just the Air. Apple did a great job on the weight but FEEL STRONGLY THAT THE NEW SCREEN IS NOT NEARLY AS BRIGHT AS MY iPad 4 NOR DOES IT EVEN FEEL LIKE GLASS. As I type this review on the Air, the "cheap tapping" feel of this glass leaves me wondering how durable this glass is. It feels thin and makes a tapping sound not found on the more solid glass on my other two iPads. Oh I am keeping the Air for the faster processors but feel Apple has put out a product whose screen will not be as durable as prior pads. I can see it flex when I push down on it with minimal effort and have some light distortion when I press down like old type LED TVS. Apple over prices their products because they can and really did so on this iteration of their iPad. In my estimation the glass feels like plastic and the brightness is much diminished when compared to my iPad 4 and so must have a higher profit margin with all these cost cutting that resulted in a new iPad that for all practically purposes is just faster but not as solidly built as prior pads. Time will tell on the screen and maybe this is the way all tablets are headed to achieve the weight reduction and thinness. I love the ability to hold the Air in one hand comfortably for much longer than any of my current tablets. I am OK to sacrifice the glass quality as long as the touch screen does not suffer or long term screen reliability. I wish Apple would splurge and include a 6 foot charging cord...OMG $600 for 32GB and the cord is so short still after all this time...lol.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lighter weight = cheaper feeling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy another iPad after my iPad 3 was stolen, so I decided to wait 2 weeks and get the iPad Air. I think I should have bought an iPad 4 though, the reduction in weight has come at a price that I think will impact quality and durability over time. The Gorilla Glass screen is now so thin it has a plasticy "thunk" when I type on it in the middle of the glass. If you tap your finger nail on the glass around the screen it has a hollow cheap sound in the middle and you can actually feel the glass give slightly with only a gentle tap. I have a concern that this screen will be prone to cracking and breaking and it just feels cheap which I have never said about any other Apple product. The rest of the unit feels durable and I have enjoyed the iPad stability over my Android tablet. I am wondering however if Apple went too far on reducing the weight. At a premium price, quality should be the top design point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple tablet is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to get a price match from Best Buy and they refused to match with the everyday low price leader. Received four different reasons for not price matching. Eventually bought it from the competitor. Best BUy will likely be obsolete in a few more years gone the way of other large electronics stores if they continue to drive away customers who were willing to shop there for the right price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Buyers Beware!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing my iPad Air on November 16th, I have been forced to exchange it two times, and am currently on my third iPad Air. Because the new A7 64 bit processor but only 1GB RAM, the device easily becomes overwhelmed when a myriad of apps are open and several tabs in safari, and usually crashes the APP or performs a soft reboot of the entire system. iOS 7 is full of more bugs and glitches than ever before. I am not alone in this isse. Here is a link that has 50,000 views, 565 threads, and growing. https://discussions.apple.com/message/24296982#24296982 and a link to a thorough review on the device: http://www.anandtech.com/print/7460/apple-ipad-air-review in the review, the critic states: Memory Size & The Impact of 64-bit Applications The iPad Air, like the iPhone 5s, ships with 1GB of LPDDR3 memory. Apple frowns upon dissection of review samples but I think it’s a safe bet that we’re not talking about a PoP (Package-on-Package) configuration but rather discrete, external DRAM here. It’s also probably a safe bet that even the iPad mini with Retina Display will ship with 1GB of memory as well. Something I didn’t have time to address in my iPhone 5s review was the impact of 64-bit applications on memory usage. I actually ran some tests after the 5s review hit but never got the chance to share the data, so I figured now is as good a time as any to do just that. Unlike traditional desktop OSes, iOS doesn’t support paging to disk (or in this case, NAND). Application data can either reside in memory or the associated process is terminated and has to be reloaded the next time you request it. It’s a decision likely made to both maintain user experience and limit the number of program/erase cycles on the internal NAND. The good news is that iOS was architected to run on as little hardware as possible and as a result tends to be quite memory efficient. There are also power implications of going to larger memories. The combination of these two things has kept Apple on the conservative side of increasing memory capacity on many iDevices. The move to a 64-bit platform however does complicate things a bit. Moving to a larger memory address space increases the size of pointers, which in turn can increase the footprint of 64-bit applications compared to their 32-bit counterparts. So although there’s clearly a performance uplift from app developers recompiling in 64-bit mode (more registers, access to new instructions), there’s also an associated memory footprint penalty. Since the iPad Air and iPhone 5s don’t feature a corresponding increase in memory capacity, I wondered if this might be a problem going forward. To find out I monitored total platform memory usage in a couple of scenarios. Before measuring I always manually quit all open apps and performed a hard reset on the device. Note that the data below is reporting both clean and dirty memory, so it’s possible that some of the memory space could be recovered in the event that another process needed it. I hoped to minimize the impact by always working on a cleanly reset platform and only testing one app at a time. I looked at memory usage under the following scenarios: 1) A clean boot with no additional apps open 2) Running Mobile Safari with 4 tabs open (two AnandTech.com tabs, two Apple.com tabs, all showing the same content) 3) Infinity Blade 3 (64-bit enabled) sitting at the very first scene once you start the game 4) iOS Maps in hybrid view with 3D mode enabled, with a WiFi assisted GPS lock on my physical location 5) Google Maps in the same view, under the same conditions. I threw in this one to have a 32-bit app reference point. In general you’re looking at a 20 - 30% increase in memory footprint when dealing with an all 64-bit environment. At worst, the device’s total memory usage never exceeded 60% of what ships with the platform but these are admittedly fairly light use cases. With more apps open, including some doing work in the background, I do see relatively aggressive eviction of apps from memory. The most visible case is when Safari tabs have to be reloaded upon switching to them. Applications being evicted from memory don’t tend to be a huge problem since the A7 can reload them quickly. The tricky part is you don’t really need all that much more memory. Unfortunately as with any dual-channel memory architecture, you’re fairly limited in how you can increase memory capacity and still get peak performance. Apple’s only move here would be to go to 2GB, which understandably comes with both power and financial costs. The former is a bigger concern for the iPhone 5s, but on the iPad Air I would’ve expected a transition sooner rather than later. Although things seem to have improved with iOS 7.0.3, the 64-bit builds of the OS still seem to run into stability issues more frequently than their 32-bit counterparts. I still see low memory errors associated with any crashes. It could just be that the move to 64-bit applications (and associated memory pressure) is putting more stress on iOS’ memory management routines, which in turn exposes some weaknesses. The iPad Air crashed a couple of times on me (3 times total during the past week), but no where near as much as earlier devices running iOS 7.0.1. As I have stated, beware. This product has FAR TO MANY GLITCHES and has a RAM deficiency.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tablet Period!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best tablet on the planet then by this one! If you buy anything other than an iPad you are wasting your time & money, it's just that simple...

    I would recommend this to a friend