Customer Ratings & Reviews

When my Apple IPad mini would not charge I contacted Best Buy and the Apple company to have it repaired. Was told that the insurance did not cover this type of repair. Therefore I will no longer purchase any electronics from Best Buy or Apple products. Will only purchase appliances when necessary. Must be careful when purchasing insurance for i pads.

every time we try to download our programs the unit freezes up. We tried multiple times to no avail. Taking it back to Best Buy; either replace the unit or give me refund.

I bought this ipad to take on vacation with me (haven't gone yet) and also because I have an iPhone so I figured it would be easy to learn and it is. It has plenty of space for photos and a pleasant surprise is I can use it as a kindle and read books on it! Now when I go on vacation I won't need to take both the ipad and my Nook. It also seems to last quite a while on a charge. The screen is big enough to look at the internet--IPhone is sooo tiny. Over all I'm happy with my purchase.

The screen is terrible! Very easy to crack. The bestbuy at Henrietta has a very bad service. My ipad mini 4 was just bought within one year, rarely use, but the screen is cracked automatically. The bestbuy at Henrietta has a very bad service, refuse to fix it even I just bought it within 1 year and have the 1 year maintenance contract. I will never consider this product again.

Battery life is soooooo bad on the new ones. I had an old one would last weeks in sleep this one goes dead overnight

Stop working 4 months after warranty tech advise was to buy new one wasn't pleased should last longer I am a apple fan

This is the 4th iPad that I have purchased - and this one does not disappoint. I didn't buy the iPad mini 3, since there didn't seem to be many benefits over the iPad mini 2 - and that year wait was worth it. It is fast, the display is great - the list of pros goes on and on.

I was finally able to afford an iPad mini 4 for my mom Friday for mother's day. It was the cheapest open box available. I was told it was just missing a charger. When she opened the box, the iPad was only on 2% but doesn't charge at all. It actually did come with a charger but it's useless. A couple days later and there aren't any open box ones left and the price for a new one raised.

Would recommend to friends and family. Have great success in my use of my I-pad.

Love the iPad 4 and it was a super buy. Being a 128 GB it will be very useful.

Very disappointed! This iPad Mini lasted only 14 months and it wasn’t even used very often. It died and just doesn’t turn on anymore. Nothing occurred-no spills nor drops. Brought it to Apple store and was informed by Tech I have to pay $299 to get it replaced...Consider us former Apple users (unless Apple replaces it at no charge)

I love my i pads and so dose my granddaughter. We can’t live without them.

LOL ; Apple - iPad mini 4 has gr8er issues than Android! WHY waste $$$ on an apple product then? It started to crash only 7 days after I started using it. Took it back to the store and got a partial refund on a gift card!!! I ESCALATED THIS PROBLEM WITH MY CREDIT CARD simply to be able to get my rightful full refund! NEVER EVER WILL I MAKE ANOTHER PURCHASE FROM BESTBUY!!!

After calling iPad folks for help, they finally told to take it back to Best Buy, they have a 14 day refund policy. I took it back and was told they could not take it back because my info was on it. I called the Apple Store and made an appointment and took it down there, they was able to set it up for me. They were surprised that Best Buy would not honor their policy.

I can’t download most of the apps I like and it’s expensive

Set up the iPad Mini, but immediately it would not accept my password. Six tries and locked out. Best Buy Geek squad says they can't help because iTunes rejects their attempts at a forced start. Now my only prayer is to go to the Apple Store. Rough start so far. Hoping Apple Technicians can work a little magic then I'll raise my product review rating.

When I started iPad it is asking me to enter Passcode but this is the first time I am starting iPad. I tried with "123456","000000" but still not working, after few trials iPad is disabled. I am not at all satisfied with this product. The only mistake I did was, I bought it in Cedar Rapids, US and I started after coming to India.

Very good value/price for such an excellent Tablet

No more word to express my excitement, this handy n handful iPad satisfies all my daily needs! Best for students, commuters, frequent flyers...and many who love the omnipotence and delicacy of iDevices!

iPad mini with smaller screen and less powerful CPU compared to iPad BUT cost MORE!!