Customer Ratings & Reviews

This was the first time ive ever decided to go with the Open box option because the model she wanted was out of stock. Definitely an excellent tem with a significant discount i purchased inspected thoroughly and found no difference what so ever

Would not recommend purchasing online. Had issues throughout the process. I had to call BestBuy multiple times in order to get the order released, which finally happened after the store had closed, a day after placing a same day order. Was told at one point to just show up to the store and hope it's ready, and if it wasn't, to wait two hours at the store for them to get it together. Once it was released, I picked up the (Open Box) iPad and it was extremely dirty and missing the charging cable and charging block even though it was advertised as in Excellent Condition with all accessories. Luckily the actual staff at the location were great and able to locate another set for me. A headache through and through. Will most likely not be purchasing from best buy moving forward.

Loveee my iPad, but I ordered purple and they gave me grey and never said anything, so that’s really annoying

The volume buttons are hard to press when a case is on especially when you have nails. The lightly touch button is cumbersome and rarely works. I prefer face recognition.

It was OK ended up getting an iPad Air that I prefer for more and would suggest that

Thisnipad is perfect but is outdated wait for new one

At $500 its pretty expensive, but I love the compact feel with most of the features of the bigger version

This is a good little iPad but doesnt compare to the iPad Pro. I planned to use this as a small travel companion but it was so much slower than my Pro I couldn't take it.

Purchased this tablet at $499 back in December 2023, a few days later went down to $399. Talked to someone there and I was told that they would deduct the $100 from the total purchase, but didn't happened, waited a while then called back in February 22nd, same answer, they will deduct the $100 from the total, but nothing, called again February 29th and then the person said I would have to go directly to the nearest Bust Buy store and try getting them to deduct the $100. Is just frustrating dealing with these people, will never buy anything from Best Buy ever again.

Great little machine or tablet I just did not like the way the font worked through different apps almost unbearable to see riding was too small also the apps icons are too small

Fast and chock full of features. Great cases available to pair and carry Apple Pencil. Very satisfied.

It froze for a while until I fixed it by watching a demo on YouTube

We need Oled Screen and 120hz ,we can pay the price higher.Thanks

Great product but do not buy from bestbuy. Item got lost and took over a month for me to receive it and customer service were no help. Better off purchasing from Apple

This IPad was to replace an old one. However, I am unable to send or receive texts to/from certain numbers. Also, I am unable to download library books to overdrive.

I like it but don’t love it . Dont use too much Will return unfortunately

Great for many reasons, but mostly for my little one. The old mini 2 was getting slow and apps were not supported much anymore.. it was time for a new one. It’s so nice I want to buy another one..

It was alright. I wish it had more memories and more pixels

The quality is okay, definitely not as good as the iPad Pro I had years ago. It doesn’t take photos all that well, and blurs a bit too much for my liking.

This has been perfect to control on our wall mount for our smart home, perfect size!