Customers have good things to say about the iPhone 11 Pro Max's camera, describing it as incredible. They also appreciate its long battery life and attractive color options. The phone is considered easy to use and the unlocked version is a popular choice. On the downside, some customers find the price to be a bit high and wish it was less expensive. Additionally, a few customers have mentioned that the phone is heavier than previous models.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 243 reviews
Rated 5 out of 5 stars
Bi, bright, vivid screen, snappy processor
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My iPhone X was just about 2 years old so I gave it to my niece and upgraded. I've had 4 Android phones, and 5 iPhones. This is by far the fastest phone I've owned. The A13 Bionic is very snappy. Not that the X was slow by any means. The display on the 11 is very sharp, especially with brightness at max, though I never liked true-tone. I occasionally raid on Clash of Clans and have no problems, as well as Mobile Legends and I never lag in the 5v5 action. This phone is quick and bright, snappy on transitions, colorful. The 6.5" was a big jump for me, it's big and feels a bit heavy, though I like the heft. I watched Spirited Away and was surprised at how great it looked. Vivid is how I'd describe it. I also watched Thor Ragnarok and the Matrix, it was enjoyable, especially the final fight in Ragnarok. Not only was the video stunning, but the sound feels like a step up. Like the X, call quality is top notch. I haven't had any dropped called, and my callers can hear me loud and clear. I have no issues pairing it with my Sony WI-XB400 and my XB950, though I notice the volume buttons get a bit wonky with the WI-XB400... Occasionally it seems like it presses itself. It only does this with that headset. My only issue I had was the huge price, but this was so worth it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Battery Life and Camera - Best iPhone
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've Always jumped around between iPhones and Android phones. Had the Galaxy Note 9 prior to making my switch back to the iPhone. As much as I enjoy some of the features of Android, I always find myself missing iMessage and FaceTime, along with the small UI details Apple puts into their OS.
I bought the iPhone 11 (non-pro) and couldn’t get passed the screen quality. It looked great most of the time, but sometimes it was obvious that it wasn’t a super high resolution screen. I returned the 11 and I bought the iPhone 11 Pro Max and haven’t looked back since. Screen is awesome and the battery just won’t quit. Camera is great and the phone does what I need, when I need it.
I considered switching to a Note 10, but I had the S10 and hated the fingerprint scanner. Didn’t want to deal with that again. Face ID on the iPhone is amazing.
Price is up there for the Max, but it seems like all manufacturers are headed in the same direction. I also look at resale value, along with the fact that I can use this phone for 4 years if I wanted to with yearly updates.
The iPhone may not have all these crazy “features” that I’ll never use, but what I do use works great. I recommend the iPhone 11 to people who don’t mind the screen. For the tech snobs I recommend the Pro lineup.
I would recommend this to a friend
Rated 4 out of 5 stars
Excellent photo quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought one for my hubby and as usual apple did not disappoint me and him with regards to quality and speed of use. The only thing I dont find it easy to use is it dont have a home button and makes me confused if I need to open the other feature like camera, pic and aside from that it dont have a jack for headset instead the jack for phone charging is the one you can use for headset- this design is I dont like because it offset the flexibility of the phone ( charging the phone while using your headset is not possible anymore on this new iphone design).
I would recommend this to a friend
Rated 5 out of 5 stars
Great iphone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got an open box Iphone 11 pro max 256G, excellent condition, Excellent battery life, i only charge once a day and im watching youtube and netflex approximately 7hrs each day. Camera is really clear and high resolution my pictures are really fine and looks professional shots! love my new iphone!
I would recommend this to a friend
Rated 5 out of 5 stars
Very good battery life!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone, responsive, designed well and most of all I really like the long battery life. I charge maybe every 2 days at the moment. I do miss the standard headphone jack, but the phone did come with a set of headphones that connect to the lightning port - this will work fine as long as you don't need to charge and talk at the same time.
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 11 Pro Max
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had my new iPhone a little over six months and love how long my battery lasts. I use it heavily for emails and Video chats with my grandkids. I also do most of my online shopping on it. Most nights when I go to bed I still have 35% of my battery charge left.
Before buying this phone, I thought the size would be too big but I really haven’t noticed much change from my old 7 Max Plus. Just that it has slightly larger text for my aging eyes! Lol
The only down side I’ve found with this upgrade, was the huge cost of the phone. I remember when a 45” flat screen tv was too expensive to even consider getting one and now I own a 60” 3D TV that wasn’t all that expensive, but cell phones seem to be sky rocketing in price with every change or improvement that’s made. At this rate I think many cell phones are going to be too expensive for the average person to own in a few years. I’ll be staying with this one for a long time so it’s a good thing I like it so much!
I would recommend this to a friend
Rated 4 out of 5 stars
Camera is amazing! Price is still high
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this unlocked for a family member (who is Apple fan). This camera is a big improvement over the previous iPhone. I like both Apple and Samsung phone, both type have its own pros and cons. This phone has beautiful finish, colors are vibrant, and fast. So, if you are Apple fan, this is slick.
Would I recommend you to buy it, it depends. One should definitely check out Samsung's new phone S20 that was just released.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Best I phone ever created
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been an Android fan since the beginning of time. Starting with the HTC EVO do to the back button and customization. But this year Apple did something great the finally made a iPhone with a camera that can take equally great still shots as good as the pixel 3xl. And I know pixel users will laugh and be in denial but it's true. This new iPhone take out of this world great photos also in a smaller file format which makes it great for sending as texts because they received the actual full resolution I'm there text.
The stereo speakers are awesome as well really great sounds. And the phone has this feeling in the hand of being super premium and great vibration motor for heptic feedback. Obviously it does look like the xs mas but there are significantly noticable differences. Also I need to mention this (Apps on iPhone are perfect they are perfect no crashing and they always work like apple car play compared to the always crashing Android auto. )
The only gripe I do have is I want a darn back and home button and not the gestures. And I want home screen customization. Other then those to negatives. I'm really enjoying this well made iPhone 11 pro max.
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone Pro Max, Amazing battery !!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First thing if you want the best battery look no further. The battery that I get on this phone is excellent. Easily last a whole day with a heavy user.
The camera takes pictures that I was surprised that it was a phone that was taking this pictures. The Face ID works so well every time. If you think about getting the iPhone Pro Max you will not be disappointed.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Phone Ever!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it has been the smoothest phone I have ever had and I’ve had all other past iPhones! The camera is and looks amazing it seems like if I’ve had professional canon camera. It also has one of the if not the loudest speaker in a phone. The color is beautiful as well. Totally recommend upgrading or changing to iPhone.
I would recommend this to a friend
Rated 5 out of 5 stars
Assome Experience
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast , Sleak, display , battery, camera everything good. my first apple purchase, really satisfied. Only thing got varizon sim along with mobile and store has not informed about it while purchase as unlocked mobile come with sim, felt strange but that the true clarified by store.
I would recommend this to a friend
Rated 5 out of 5 stars
LOVE THIS PHONE
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Apple blew this one out of the park. I love how fast, stylish, big, & how great the camera quality is for this phone. Spent a week looking for the right phone for me. Glad I went with this. It might be expensive, but worth it! :)
I would recommend this to a friend
Rated 5 out of 5 stars
Great, expensive phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best smartphone in the market for sure, but the sticker shock does take getting used to. The phone is a little heavier than previous models but get used to it quickly. The cameras are amazing as advertised.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic smart phone!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Iphone 11 pro max is the best smart phone I have ever used. The camera is in my opinion the best available at all. It is very logically laid out and reasonably easy to use.
I would recommend this to a friend
Rated 5 out of 5 stars
So many Great Features!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I previously owned the IPhone XS Max and I can seriously say that I can see the difference in battery life with the iPhone 11 Pro Max. I can make it through a full day without worry when I use it heavily, and it can last me a day and a half when I don’t use it too much throughout my day at work. This is perhaps one of the best features of the phone along with the night mode camera! Being able to take a picture in a dimly lit area without having to use the blinding flash on people is just incredible. I’m really happy with this phone because of all the incredible features and I definitely recommend it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is amazing. The camera is worth it all the way. I’m a big guy with big hands so the size fits me perfectly. My wife however wasn’t a fan of the large size. The screen is amazing. The speed has never been a problem. It’s the first iPhone that I have had that didn’t start glitching slightly once a new one was released.
This is also the first one with a screen I did not put a protector on. So far I have no scratches at all. Which I got even with screen protectors on and off my older iPhones.
I would recommend this to a friend
Rated 5 out of 5 stars
Best iPhone ever
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I buy for my self and I loved is the faster phone I ever have and take a wonderful pictures and videos
I would recommend this to a friend
Rated 5 out of 5 stars
Beyond satisfied!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs great, insanely long battery life even with constant use, and it is just so smooth. I love 12MP Ultra Wide camera!
I would recommend this to a friend
Rated 5 out of 5 stars
Nice camera
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you Apple,very powerful phone.I love the camera of this .I wish the price will go down during black friday.
I would recommend this to a friend
Rated 5 out of 5 stars
Great cameras, even better battery life.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone doesn’t change much from the year before but these cameras are very good and the battery last very long between charge.