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Customer reviews

Rating 4.6 out of 5 stars with 633 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max Smart Battery Case's extended battery life and wireless charging capabilities. Many appreciate the improved grip and protection it offers, along with its ease of use and sleek design. However, some find the case to be bulky and heavy, and a few have noted concerns about its durability. The relatively high price point is also a recurring criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 633 reviews
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    EXPENSIVE BUT I PROMISE IT’S WORTH THE INVESTMENT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE MOST EXPENSIVE CASE I’VE EVER BOUGHT, BUT IT HAS BEEN THE BEST INVESTMENT I’VE EVER MADE!!! BECAUSE OF MY JOB I’M CONSTANTLY ON THE WAY PHONE THIS CASE HAS MADE MY LIFE SO MUCH SIMPLER. ***PLUS YOU DON’T HAVE TO BUY A SEPARATE CHARGER TO CHARGE THE CASE*** IF YOU HAVE YOUR PHONE ON THE CASE AND HAVE IT PLUGGED INTO THE LIGHTNING CABLE IT CHARGES YOUR PHONE AND THE CASE SIMULTANEOUSLY. I’M CONSTANTLY TELLING OTHERS TO BUY IT TOO. YOU WON’T BE SORRY I GUARANTEE IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good charge case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger case works very well and it chargers your phone. Charge them both at the same time or charge them separately, it works for all different preferences. 4/5 because the case makes my iPhone heavier but I’ll get used to it after a while. But overall great product and great charging.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I have tried many other cases over the years since I have been with Apple since Apple 2. Wish there prices were a bit cheaper but as I always say “YOU GET WHAT YOU PAY FOR”. I will pay the price to keep my phone safe from drops, spills, and scratches and cracks and nicks. So thanks much Apple

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery lasts all day!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying another company, I decided to buy Apple’s battery charger. I am very happy with this product. This charger will last around 7 hours before the phone starts using its own charger. Awesome charger !!!!

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 4 out of 5 stars

    Ok charger

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build could be a little tougher. The case side of the case melted when I placed my phone in the car cup holder. Also the side of the case where the camera sits will street over time. Apple is currently giving me the run around about an replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Game Changing - Apple's Battery Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone heavily and I a casually forget to charge my phone over night. So to have a case that charges and protects my phone is a must...this change the game for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and good product !!! Charge my phone for 24 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best battery case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the technology that Apple produced wth this product...It does a great job with my phone and I wish everyone could enjoy this product like me ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first Apple product recently, and wish I had gone “All In” with Apple, instead of it’s competition! Best camera, best all around features!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Protection
    Cons mentioned:
    Bulk, Weight

    Rated 4 out of 5 stars

    Does what it says…it’s still very heavy and bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a ton of things I really love about this case so I will start with the positive. It doubles battery life for an 11Pro Max which is really saying something. It take quite a bit of power for such a large display. Since it is an Apple product it fits perfectly and is very easy to put on the phone and take off again. It is a very protective case. Not just from drops but the interior is very soft and takes excellent care of the glass back of the phone as well as the sides. When you charge the case while on the phone both the phone and the case charge simultaneously. It’s great for one less cord and convenient as it obviously takes less time. The not so great. It’s as bulky as it looks. Hard to hide your phone when you’ve just installed a large black brick onto it. It definitely will not go in your pocket and if you have a bag or purse large enough to hold it, you are adding significant weight to your bag. So, the heaviness, it’s a real problem in terms of using the phone while it is in the case. I, unfortunately, tried a couple days using the charging case as my primary case. I do not recommend doing this as I spent a couple of days in a great bit of pain since I use my phone almost constantly. It’s heavier than you think and you will likely not realize it until the pain hits you, especially if you are a heavy smart phone user. Despite all of the above, I did choose to keep the case for a couple of reasons. 1. I do not need the extra battery power every day. If I am at home a fair amount it’s easy enough to plug it in and continue using it. 2. As I mentioned it is very easy to put the case on and take it off so I carry it with me. On its own it’s not ridiculously heavy that I wouldn’t want to put it in my bag. I am likely holding my phone or have it in a pocket anyway so it works for me. 3. Since I don’t need it all the time I can lend it out to my daughter if she is going on a trip or just has a long day away from home. As her mother I feel better knowing she will have plenty of power. She likes it because like most of us knowing her phone can be tracked (if it has power) gives her a bit of security. It’s not what I had hoped for but it was also what I expected and suspected prior to buying the case. It’s still very useful to have and to be able to lend out. All of that and it was steeply discounted so for myself it was worth the money spent. But, if you want it as a primary case I would really reconsider because it’s not practical and likely not designed to be a primary case.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    BAD MATERIAL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy on July and no in September the case was very damaged, the plastic it’s cracked and chewy NOT RECOMENDABLE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Protection, Wireless charging

    Rated 5 out of 5 stars

    Great invention.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps iPhone charged so can let grandkids play games & not be concerned with missing calls or messages. Is great protection in case of an accidental tumble. Is classy looking with Apple logo on back. Easy to keep clean with a swipe of a damp soft cloth. Charges with same Apple connector as iPhone so they charge at same time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Power for days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is slightly heavier and bulkier than i imagined, however you forget all about that once you use it and realize you don't have to charge your phone for 2-3 days, and that's with moderate to heavy use. Your phone easily slips inside the case thanks to the one piece design that hinges with a soft flex towards the top of the case. Once inside your phone will constantly draw power from the case first, until it's depleted, then start using it's own power. I have noticed that the case drains faster than the phone battery itself, but i can easily go 2 days with heavy use before needing a charge, and even 3 days with light to moderate use. Great for traveling or being somewhere where a charger nearby isn't an option. the case is soft silicone rubber and feels great in the hand. people with small hands might have a hard time, but it feels great. The lightening connector at the bottom charges the case and the phone simultaneously so if you need to charge both at the same time, you're covered. it also accepts PD charging so with a compatible PD charger, it charges to full power super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera button
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great extension to battery life with an annoyance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extremely convenient case. Using integration with iOS, it makes sure your phone battery isn’t just pumped with juice, it is a managed power supply boost because of iOS. It fits like a glove, and I can go a day and a half easily with the case on the phone. It’s a minimal design, the hump isn’t huge, and although it adds weight, it’s not terrible. The camera button is really nice to have, especially when you’ve got dogs that make photo worthy moments come and go crazy fast. I’m glad it uses one lightning port and allows pass through in case I need to use my lightning earbuds. The silicone is where I have a split opinion. For all the awesome the case brings, the silicone is nice but frustrating. It’s provides a soft grip, and it feels very nice and comfortable to hold, but it has a pretty annoying ability to pull your jeans pocket out and also it gets dirty real fast, just from touching something. I wish it had either leather or more of a plastic coating to keep it from getting so dirty. Other than that, if you have your phone always doing something, whether listening to music, texting, watching movies, etc, this is a great case that’s worry free for you. If you make it a day comfortably already, don’t get it, it’s too expensive for simple convenience of extra battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Wireless charging

    Rated 5 out of 5 stars

    Best battery case for iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned iPhones for many years, and one of the first things I do is get a battery case. I look for something that is easy to charge (doesn't require two cables - one for the phone and one for the case), protects the phone, and gives at least 2/3 of a day extra. This case does all of that, but it also has iPhone specific information that pops up in the phone to let me know the status of the phone charging and how much charge is left in the battery case. For a short while (weeks?) that information stopped popping up. I could still see the status other ways in the phone, but it took a few swipes and clicks to get there. A recent iOS upgrade restored the pop-up status, and it is really much more convenient. The case has absorbed drops - it even protects the screen. I have had the case on my phone for more than 4 months, and still love it. I charges easily - and quickly - with a cable (same as the one for the iPhone), or on a QI charger. It fits in my car phone holder, even though it is a bit bulkier than a non-battery case. It does not fit in all phone holders - for example, the one that came with the desktop ring light I use for Zoom. I keep a very simple case when I need to put the phone into the small holders. I chose to finally write a review, because one day this week I swapped the case, because I needed to put the phone into a few different holders where the charging case wouldn't fit. I was surprised that by the end of the day, the phone battery was almost totally gone. I did not realize how very much I rely on having the spare battery on this phone. I was surprised to be able to buy it on Deal of the Day. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera button, Fit

    Rated 5 out of 5 stars

    Great Battery case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! It increase an already amazing battery life to almost two full days. It does NOT add that much more bulk to your phone as it is very minimal for what it offers. The extra camera button comes in handy and it offers decent protection for your phone. Overall it’s a great case that comes with some nice touches if you’re okay with the high price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Camera button
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The Right Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used battery cases on a number of my iPhones and the ones that perform the best are the ones specifically designed for them. This case is not overly bulky but adds a good feeling in your hand with a good solid secure grip. It has the smart technology designed into it for Apple’s charging scheme. It also has a special touch that I find super convenient in the integrated camera button designed in the case itself. I myself would like it if Apple saw fit to offer it in a wider array of colors but apparently that’s not a priority for them. I had one of these Apple smart battery cases on my iPhone 10S Max as well and I believe as long as they’re available I will be purchasing one for all my future devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Wireless charging

    Rated 5 out of 5 stars

    Excellent All Day Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying several battery cases - i have to say that this is the best working, best fit, and best option if you need all day battery. The wireless charging works perfectly as it should, the case is snug and fits perfectly around the phone, the silicone has a nice feel and has proven to not be a terrible dust magnet. I have also not had any issues getting it stuck in my pocket. Best of all - i was able to get a Pop socket to stick to it with no issues. Overall this is a great case that is well integrated with the OS, provides a perfect fit, and just works well. If you need a battery case - this is the best option to get.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Whole day awesome charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though a bit heavy, but it give you tension free whole day browsing,listening music.Design is attractive.Best thing it can be charged wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera button

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an expensive case from Apple, but well worth it. I just purchased the iphone 11 pro max and was looking for a way to make its great battery and even more likely to last a full day with heavy use and this fits the bill perfectly. Its a smart case so it tells you how charged it is as well as other apple devices linked to the phone, i.e. the phone itself ,apple watch, airpods, etc. Great grip, AND the extra button to take photos is cool. Well worth it. Highly recommend if you've got a new iphone 11.

    I would recommend this to a friend
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