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Customer Ratings & Reviews

Your price for this item is $1,049.99

Customer reviews

Rating 4.8 out of 5 stars with 460 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the iPhone 11 Pro's camera quality, with many praising its triple-lens system. The phone's battery life, color options, user-friendly interface, and stylish design are also well-received. While some customers find the price to be a drawback, many acknowledge that the phone's features justify its cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 460 reviews
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing..........,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently traded this phone...never thought the 11 Pro camera was as effective with quality pics as previous phones and definitely not as nice as 12 Pro. My biggest challenge was low volume on this model...was horrible with phone calls. When I traded for 12 Pro, I realized how bad the 11 Pro was. Apple Support even shared that there had been issues with the 11 Pro’s volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Having network issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Iphone just because of it's awesome camera and I so happy with that. But just after completing one year, after one particular OS upgrade, the Iphone stopped to connect to internet when switching between mobile network to Home Wi-FI or vice versa. Not expected from a $1000 product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to buy iphone, however I have iwatch and macbook pro. otherwise, it has very low quality compare with samsung

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Iphone continues to go down while price goes up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had almost every single Iphone from 6 and up All of them come with a poor and defective touch screen system While Apple continues to go up with the price of the Iphone the quality continues to go down To be specific The Iphone X was a real fiasco with endless operating problems as touch screen freezing, unable to close videos or glitches, problems when using Apps as Juno or Lyft and more The new Iphone 11 PRO did not improve any of such problems but it is even more expensive Time to go back to Samsung for me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker of this phone have some problem it seems. Willn’t be able to listen clearly during calls.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good option in less price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good buy in less price , better than any other phone in the same price range

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    get android

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a fun phone and I would recommend but android is fun

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it as it had Verizon SIM card for an unlocked phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this one probably best iphone i’ve had in awhile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product was good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not great experience with Best buy1) they told product is not available which was available they give once i applied 2) Product was not same which i was looked for he asked we dont sell this color and after few minustes we have this color 3) he did my billing three time due to multiple issues which was bad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this product very much because of its great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves all iPhones and he gets it every year.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I do not like iphone 11 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this phone. I hate the buttons layout. When I grab this phone I always hit side button and it turns off. In my pocket it always wants to call emergency. The text message app is playing crazy with vertical/horizontal position. The keyboard pops up and covers the full screen and I am typing the message like blind. The screen is not very "touchable". I touch and it is like frozen still. The icloud thing is regulated more from phone than from computer with is also wierd. I loved my iphone 5, it never gave me any issues. So bad it is not updated anymore and suppose to go to trash. What a waste!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone going downhill

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the Apple phone gets worse every year. More glitchy and more bugs. I wish they somehow were able to improve the internal quality as opposed to adding extra cameras and nonsense that nobody needs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    64gb is too small

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I def do not recommend 64 Gb. It’s too small and as you keep updating the software you need more space. I kept it for two years and then upgraded

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Not impressed and won’t be buying again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So expensive for what you get. It has had so many glitches in the last year and just isn’t a good phone. Every time there an update, it just turns off. One time, it literally turned off for a whole day.. couldn’t turn it on! Then came back on its own. The photo quality is not even impressive relative to good androids. I’m just disappointed overall. I will not be purchasing an iPhone again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp colors. Coming from Android, I’m not as impressed with the data speed and streaming that I was led to believe this offered...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    same phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It basically the same as the regular 11 pro. Cain't be repaired outside of apple if damage. more software locks than ever.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good things on this phone. I love apple and have had apple for many of years. But this one phone is the first one that I have had that is trash. This phones Bluetooth doesn’t work have of the time, has trouble connecting to something’s and jacks the ringer volume up for no apparent reason. I can’t wait to pay it off and get a new one.

    I would recommend this to a friend