Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 1036 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the iPhone 11 256GB's excellent camera quality and long battery life. The phone's ease of use and screen size also receive positive feedback, with many praising its performance and price. However, some users express concerns about the storage capacity options. A few also mention a preference for more extensive personalization choices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,036 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    The best phone available in the market

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the absolutely great design and performing phone. The camera is great. Simple to use and hold value for a very long time. This phone never gets outdated.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with good quality, everything is snappy and quick, 9/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iPhone 11. I upgraded from a iPhone 7 Plus and the upgrade has been amazing. Plus the phone being unlocked means you can go to any carrier. The color selection is great and my phone has even withstand a few battles with my toddler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this iPhone for my daughters birthday I knew I was gonna purchase another one for another child birthday because the prices were reasonable when compared to other stores and it is unlocked and can be used when I’m in another other country.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good camera

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Just the right size. Only con is it’s a bit heavier than most. Good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good things do come in small packages

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the perfect iPhone for 95% of cell phone users, It will do EVERYTHING that anybody needs a phone to do. It takes excellent pictures with a screen that is surprisingly good. (based upon what most critics say). The pictures are dynamite in day or night. And the battery life... This powerful and still small phone will do everything that you need it to do, the battery will last all day, and the is phone will still fit in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from an IPhone 7 Plus and I can tell you it was way worth it! The iPhone 11 is almost the same size as the 7 plus, but runs much faster and has Face ID. I bought the IPhone 11 and not the pro or pro max because I couldn’t see the value in spending an additional 300-500 more. I am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone, although I am not a big fan of apple, I am more of a Samsung guy, I bought this phone for my mother and I have to say it is really really good. Nice camera and good interface as you would expect from apple.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Acc

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Really satisfied. No complains on the performance and quality it assures. Good one with awesome price . Nobody will grumble with the money they pay. Strongly recommend you get it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving this phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had androids and they were fine. We ordered these phones with the help of the Best Buy credit card was able to buy at an affordable payment plan. These phones are amazing!!! Never going back to an android

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was skeptical of the purple color but once I saw it I fell in love with it. It's a light purple so it almost looks blue which is my favorite color. The phone works well and has a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good introductory iPhone. Picture quality is great and it is fast. Battery life is great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone good camera

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from an iphone 7 and took me a bit to get use to the new way you control the phone without a home button but after a day or 2 no more problems great phone good price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this phone for Christmas and so far I absolutely love it!! The battery is great, I usually get a day and half sometimes two! Call quality is good cell reception is great! Love my phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iphone 11. It is a perfect size for me, and very easy to use. It also has a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the the light purple iphone 11. I switch from Android. I loved my Android but I am enjoying the amazing features the iphone has to offer. I do recommend it 100%. The camera is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best iphone!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it shortly after released, awesome battery life and super fast great screen and camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from an iPhone SE which yes, I miss the small screen but this phone is worth it. The feature I am most impressed with is the camera. I for one prefer the ultra wide over a zoom lens. The speed improvement is quite impressive. A significant upgrade for anything other than the previous generation. Although the night-mode may be worth it anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone is unlocked!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased the phone, I came across some reviews saying it was Verizon locked. After the phone arrived it came with a Verizon sim card but it wasn’t locked. Tested it out with other sim cards and took it out of the US and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An apple a day

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it right now! So glad I got it and also built my credit by applying for and using my best buy credit cars. Apple products are almost always great

    No, I would not recommend this to a friend
Sponsored