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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 1036 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the iPhone 11 256GB's excellent camera quality and long battery life. The phone's ease of use and screen size also receive positive feedback, with many praising its performance and price. However, some users express concerns about the storage capacity options. A few also mention a preference for more extensive personalization choices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,036 reviews
  • Rated 4 out of 5 stars

    Fam fav

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife, son and daughter. Hear no complaints, all smiles. My rating breakdown is based on my family, not me. But personally, still not convinced to switch myself to Apple. Am the only 1 in family who is loyal to Android. Still feels you are paying for the name only when it comes to Apple....

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 11 128 GB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 6, what a difference. Much faster, better pictures, and more capacity. Love the 5G service when I can get it too!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    It’s apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never disappoints. This phone is very nice and sleek. The black really shines. The phone has great cameras and is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently upgraded from my iPhone 6 and wow! It’s such a great phone I love it and love the color! Just bumps me out that there is no headphone jack but it’s okay! I love the look and feel of this phone definitely recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and sounds is really nice. Size is a little bigger then I like.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best IPhone To Date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, I’ve owned every iPhone to date. This one is by far my favorite. The camera is amazing, and the battery life is unreal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never imagined of using an iPhone. Kind of liked it and it’s fast with a quite good camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I’d buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery but doesn’t quite make it all day with how much I use it. Really good camera.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife this new cell phone after her old iPhone 6 was having problems. The camera is awesome. Sound quality is good. The phone has a bit more weight to it than previous phone. Face recognition works well and even in the dark. Don’t care for some of the feature changes like how you do a screenshot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great iPhone for the price. Love the design and features. It has almost everything the Pro has for nearly half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this IPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 6 years to upgrade from a iPhone 6 and it was worth the wait. This new iPhone 11 has great features especially the upgrade to the camera. Had to get use to not having the middle home button. However it is better now without that button. Face recognition is excellent and so much faster to unlock phone and apps Getting use to all the new features and they are great. I recommend everyone try this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the new colors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 7 Plus and am happy so far. There are a few quirks that I am still retraining my brain on. Like hitting the button in the camera app to zoom in, only now it's the wide angle button. The only other thing that I can think of is how many times I accidentally close apps due to the sensitivity of the slide bar. When I first set up faceID I had some trouble. But I redid it and it works great now! I can't believe how great the low light feature is (mind blowing)! Over all, I am glad I made the switch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Iphone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice!!! I just love it I like the way apple has now different kind of colors. Mine is the purple one and I am really happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera and Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IOts no secret that the iphone is a great device and this is no exception. The price is always something that apple keeps raising but not much that can be done about that. The product overall is great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone I love it is very good size and the pictures is Perfect this phone is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked really well for about 6 months. After 6 months it began to lose power really fast then it eventually began shutting off by itself. The screen would get dim then lighten up without me adjusting the settings. I had to take it to an Apple technician and they sent me a replacement phone. It was a refurbished phone!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone - Good battery, perf, mediocre screen qual

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iphone 11, good battery, good performance. screen quality mediocre . Overall good phone for couple of years .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    president

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and use them all day, I will consider to shop in Best Buy before any another store Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Replacement phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arrived just in time for Christmas. It has a great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone but didn't want the monthly charge on the phone bill. The iPhone has been great thus far. As much as a photographer I am, though, I will buy the 128G when I want a new phone. :-)

    I would recommend this to a friend