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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 2109 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,109 reviews
  • Rated 1 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but it broke in couple months so im not getting this phone its not worthy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone since I bought it but about 3 to 6 weeks later the iPhone been giving me some glitches and calls into apps that I don’t call into

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like the phone. Breaks easily and is slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    average phone as usual however as always you're locked into the iPhone/apple restrictions. Of course over time the battery life is adjusted by the software updates.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the camera overall is not good enough to give 100 percent rating

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Score1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting 2nd week transition from Android Galaxy S8 to Iphone 13. Lots of pros and cons in both operating software systems. More training/leaening needed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was fine. The buying experience was the issue. I bought two iPhones with my Best Buy Rewards credit card, but accidentally made the .istake of selecting the option of 0% interest instead of selecting the option for getting the points. I realized that I made the mistake a couple days later when checking my account. I contacted the support team and they told me that they would fix that and i'll get my points. Another week later, I check with support again and they told me that I won't get the points since I made the mistake. I'll probably not think twice makong purchases like this with Best Buy. I't's probably cheaper elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not work buying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later and the antenna stopped working. I feel like maybe they sold me a refurbished phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review - good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is good, overall the experience is satisfying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Impressing downgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found iphone 13 is good upgrade from my previous iphone xs, but as far as using it should downgrade..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    G

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know but iphone never change anything new just new body thats all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    messed up after warranty ended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started acting up and was unable to use 1 year and 3 months in. it started with unable to get service and now my phone is reset and unable to use at all. Warranty just ended 3 months ago and I have to pay out of pocket for fees. My iPhone has had no scratches or dents as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an iphone, not much really to say, my spouse likes it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary small and expensive for no additional fetures.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice phone thank you it fixs great into my hand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone unlocked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you return turn on iPhone you have to pay $60 restocks fee. Must easier to buy from apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to happy bought this phone brand new all was good and then the second day charging the phone it would show that its charging, but it would not go up the battery percentage instead it will die I would have to unplug and re plug all he time i had to be a restoking fee even through i had it for 2 days brand new and was defective

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the matt color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth but Apple products are pricy and not worth all the hype

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Room for improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better, as well as display quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a iPhone 13 open box EXCELLENT condition as a gift. Well, charger doesn’t work and it has numerous scratches. This not what I called excellent condition.

    No, I would not recommend this to a friend