Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $494.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 2109 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,109 reviews
  • Rated 2 out of 5 stars

    Iphone13

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product not what i expected need more updates.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batter is 70% and they wouldn’t help me and they sent the wrong phone color and its all beat up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy anything from Best Buy, it's a scam!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The courier just took a picture of the door and left without leaving any package. I didn't get the package and the customer service center refused to refund. Don't buy anything from Best Buy, it's a scam!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan if it . I’m not if something is wrong with this model or just the one piece i bought

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The deal man

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my iPhone but it seems to be not having charge very long all the others iPhones I had didn’t start doing this until about they your 5 years old

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not received on time. Very bad customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not received on time, on top of that they are trying to charge me restocking fee 40.00. unfair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False Information on the website

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first they said I have to pick up my item and now the shipping is delayed and they will refund me if I dont get it by 27th of feb. They should’ve not make it available on the site at all if this Item is really not available!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Eghh

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakerphone don’t work and lines on screen. $

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone shuts off occasionally and won’t fully charge only charges to about 90-95%

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just not happy with this $700 purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not happy with this phone. Had a lot of issues return policy only 13 days. Now I’m stuck with it. Freezes out of nowhere can not receive calls when it happens. Apple said they would replace with a used one. This was a brand new phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    asdfgaedrg

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cddddassadgbaegawer gawergadsfgasedrg erag erg aesdrge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came sat it on charge for 2h and it never turned on for 900 I expected it to come fully charged its 2023 how you guys found a cure for COVID but can build a phone that don’t need batteries

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no clue, not interested

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another one that 'I don't have a clue' about. So I will have to say 'who knows, not interested' ...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    green display issue

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an issue with its display, a green display after using 1.5 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good the Camara is good for photos and videos

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Each iPhone model gets better and better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 13 is the 10th iPhone I have owned. This is by far better than all the previous versions mainly because it is still working flawlessly after two years of use. The screen is slightly smaller than most of the previous versions but the clarity and responsiveness more than make up for it. The thin and sleek style is modern and attractive. The speed is about the same as the previous iPhone models with the exception of the touch screen responsiveness. The touch screen seems to be slightly faster than the iPhone 12. I update this iPhone as soon as Apple provides the updates and have so far have not had any problems. The durability seems to be very good. Even though I have a case and screen protector on the iPhone, I have dropped it countless times and it still looks like new. This will greatly help the trade in value. The battery seems to last a lot longer than previous versions and both the wired and wireless charging is super fast with a lightning charger. With each new model the iPhone seems to become better and better. I am extremely satisfied with this phone and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I LOVE THIS PHONEEEE!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best phone i have ever used it fits so well in your hands and you can type so easily i LOVE it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using the iPhone 13 mini for about 9 months and I don’t have anything to gripe about. Great battery life and perfect size to slip in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    cell phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with this phone! I love this phone. I had a 12 and wanted to upgrade. I have had zero issues with it since i've bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 (pink)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth it tge color is just so beautiful and the phone was at a great price

    I would recommend this to a friend