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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 2109 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,109 reviews
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this phone. She has been asking repeatedly for one and finally got it

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Not fair, made me buy a new phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When first inquired, sales person gave a refribished pricing of around $350, after getting estimates from T-mobile, I decided to return to purchase the product, The sales person sold me a new phone, and asked about the previous pricing, all of a sudden amnesia set in and had me purchase a new phone, and told me that no warranty was available.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Storage concerns

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had a better phone. 128 GB has proven not to be enough. Turns out iCloud is a farce as even though pics and videos go to the cloud they are also stored on the device taking up storage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The Magic Happens Here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning all the magic this phone does. Some days it drives me crazy but other days its fun to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well. It is not a big phone. Was easier to purchase here than my carrier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this phone several times and it is a very good device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed additional information

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was decent, we came in almost closing time, support person worked well but we had a difficult time setting phone up on our own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Purchase !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was helpful and took care of our phone needs in no time !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the price and great deals and Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone aint samsung yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone can do better since it's lagging in so many categories starting from refresh rate to camera quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved up from a iPhone SE 2nd generation, this phone is a lot nicer, still disappointed withe the camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with no issues, was told I would get a screen protector on the phone at checkout but never got one.. would be 5 stars otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better To Buy Unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is nice but over-priced. Got a better deal buy buying it unlocked from BB versus putting it on my exisiting carrier contract.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted an unlocked version of iphone 13..just are not with carrier locks anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From a 6 to a 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Iphone6 to a Iphone13 the buttons are a little different but the speed of uploads are amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buying my cellphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff really help when I ask about the cellphone and they did everything fast and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    apple IPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife who loves her Apple iPhone. Happy Wife, Happy Life!

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not real happy with this phone. Sometimes will not open right. Blacks out of a screen quite often

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works perfect no issues ill recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smaller unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, smaller size phone. Great quality, thank you Best Buy for fast service

    I would recommend this to a friend