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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 812 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 812 reviews
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone continues to set the standard for what a smartphone should be. Its sleek design, powerful performance, and intuitive user interface make it a top choice for anyone looking for a premium device. The display is stunning, offering vibrant colors and sharp details that make everything from streaming videos to browsing photos an absolute pleasure. The camera system is one of the best in the market, capturing stunning photos and videos in various lighting conditions, including night mode. Performance-wise, the iPhone is a beast. The latest processor ensures that apps run smoothly, multitasking is a breeze, and even the most demanding games are handled with ease. Battery life has also seen improvements, allowing for a full day of usage without constantly reaching for a charger. The seamless integration with other Apple products, along with the reliability of iOS, provides a cohesive and enjoyable user experience. Regular software updates ensure that your device stays secure and performs optimally over time. Overall, the iPhone is a fantastic blend of design, performance, and user experience, making it an easy recommendation for anyone looking for a high-quality smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple at its best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: Excellent cameras: The iPhone 13 takes great photos and videos, even in low light. It has a new Cinematic mode that allows you to add shallow depth-of-field effects to your videos. Great display: The Super Retina XDR display is bright, clear, and colorful. Very good battery life: The iPhone 13 has improved battery life over the iPhone 12, and it will easily last you through a full day of use. Class-leading performance: The A15 Bionic chip is one of the fastest smartphone processors on the market, and it can handle even the most demanding tasks with ease. Compelling Cinematic video mode: This feature allows you to create Hollywood-style videos with shallow depth-of-field effects. Negatives: Lacks 120Hz display: Some competing phones have displays with a 120Hz refresh rate, which can make scrolling and animations look smoother. Slower charging than rivals: The iPhone 13 supports fast charging, but it is not as fast as some other phones on the market. Cinematic mode capped at 1080p: The Cinematic mode feature can only be used at up to 1080p resolution. Same design as iPhone 12: The iPhone 13 has the same design as the iPhone 12, so it may not look as new and exciting to some users. Lightning Charging Port instead of USB Type-C: The iPhone 13 uses a Lightning Charging Port, which is Apple's proprietary charging port. This means that you will need to use Apple-certified cables and chargers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the iPhone 13, and I couldn’t be happier with my choice! The camera quality is exceptional, capturing stunning photos even in low light. The battery life lasts all day, allowing me to stay connected without constantly searching for a charger. The sleek design and vibrant display make using my phone a delight, whether I’m streaming videos or browsing social media. Plus, with the A15 Bionic chip, everything runs smoothly and quickly. Overall, the iPhone 13 combines style, performance, and functionality in a way that truly enhances my daily life. Highly recommend it to anyone considering an upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 5G has garnered praise for its impressive 5G capabilities, delivering faster data speeds. Its A15 Bionic chip ensures smooth performance, and the camera system's enhancements, including Cinematic mode, contribute to its positive reviews. The device maintains the sleek design typical of iPhones, and the 5G connectivity adds a significant upgrade for users looking to leverage faster network speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone was dying and I needed a new one. This phone was my replacement . It has a nice large screen and good size to it. The camera is great. The sound is great. Charges up quickly and easily. It plays movies and music wonderfully. I hope it lasts a couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. This was packaged nicely and was so easy to pick up. I got this as a gift for my son and he had a very old iphone. This one has great camera quality, its bigger and very sleep looking! THANKS BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super on all levels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So highly recommended, very noticeable improvement from where I was using iPhone XR and X. Processor speed, battery life, responsiveness. Doesn't hurt that iOS has recently had some great improvements as well. Screen output/brightness, noticeably less washout in bright sunlight, quicker responsiveness with CarPlay even. I didn't think I'd ever like an iPhone as much as I do this one, after coming from being Android for many years and getting into iOS ecosystem. Only thing for me is using phone one-handed when tapping very bottom row keys is a little hard, but this is true with any full-screen device/phone. I got this as iPhone 15 was coming out, so pricing was where I want to be for still such a high quality phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2023 performance at an affordable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even in 2023, the iPhone 13 continues to prove why it is a top tier phone. Amazing battery life, easy to use and the perfect size, this phone does anything and everything I need for my everyday life. Apple just continues to amaze me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It was listed as excellent but it arrived in a different condition. Some scuffing on the screen and back camera lense, sadly. Pictures in low light environments look great. I love that it shows you exactly what low light pictures will look like even before you take the shot. Instead of waiting until afterwards, unlike in other phones. It eliminates the guesswork. Loved how loud the speakers are - louder than on the S23+, for example. Battery life is great, it'll easily last me a day and a half or 2, with light to medium use. It comes with about 20 gb of preinstalled apps, which leaves the majority of the storage available for your personal use. Youtube, on the browser did act up a few times. Video playback controls and volume would sometimes not be available. Even though the volume was set to the max, no sound would come out through the speakers, and the lack of playback controls made it impossible to pause, rewind or fastforward the video. I tested the same video on 3 phones simultaneously, only the iphone experienced this issue. The only way to get back the playback controls and volume was to refresh the page. But that's not practical when you're in the middle of watching content. Hope this helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone 7 was being phased out so I was looking to replace it. Best Buy's price was less than the "deal" being offered by the carrier. I love dealing with Best Buy because the Geek Squad know what they are doing and I don't. The iphone 13 takes some getting used to - it doesn't have a home button - but I like that it is bigger and sturdier than the 7. I love the camera, Very clear picture! I doubled my GB which is so helpful - I don't have to worry about filling it up and it supports all the apps I want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im in ❤️ love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Great sleek look as well as performance. No lagging , crystal clear photos and battery life is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price and color I was looking for. Didn’t have any issues setting it up and working very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I think that the Apple iPhone 13 is an excellent smartphone for anyone looking for a powerful device with great features and performance. This phone will not disappoint you with its beautiful design and amazing features that make it stand out from other smartphones. I love the facetime feature especially because everyone I know owns an iPhone, now I'm able to have that option to communicate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such an upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this iphone. I was holding out upgrading my phone from an se because I didnt want to get rid of the fingerprint button. My phone broke and I got this one and WOW. I’ve had it for almost a month now and the battery has not died once. I go all day long using my phone and the lowest it got before it was time for bed was 24%. My old phone would die by 3pm if i didnt charge it and used it all day long. That alone makes this amazing. The camera is an added bonus. Such clear pictures. Loving this upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 is very good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 13 is great. Nice big screen, great pictures, charges quickly and holds a charge very well. No issues with it. A good decision to purchase the iPhone 13

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone exactly when I needed it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted when I was in a pinch. My old iPhone died unexpectedly so I needed a new phone asap. Best Buy had the phone I wanted in stock (this one), even though it wasn't the latest model. Great service as well. This phone works great so far - exactly as expected. Charges faster than my old phone, holds the charge a little longer. It operates a little smoother I think, especially when you have a fast wifi connection. Overall very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, good battery life. Excellent pictures. If you want an iphone in 2023 for a good price The iPhone 13 is still an excellent phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money and ease of Usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i liked Iphone Mobiles because of Performance and ease of use. i found iphone product value for the money if i compare with screen size and usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i decided to get it because my mom had it and it was working perfectly for her. so far i love it sm it’s so smooth and such a big upgrade from my iphone SE lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13 does what you expect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone when my main iphone 15 pro max was got lost. I needed something reliable and decently priced. This was it. The phone is what you expect for any apple phone. Fast, sleek, and immensely reliable.

    I would recommend this to a friend