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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.8 out of 5 stars with 1755 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,755 reviews
  • Rated 1 out of 5 stars

    Don’t buy!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of junk got mine from Best Buy will never get another iPhone from Best Buy took them 25 hours at 5 hour increments to download my information from my old phone to my new. Which the phone still does not work correctly we are 72 and 78 years old and had to sit there for five hours while they tried to fix our new iPhone 14.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is my reward?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As member of Best Buy, why I didn’t get discount/ reward certificate and as Ist time buyer why I didn’t get 15% discount/ reward certificate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant get it to work ————————————11————————111111

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    purple electronic prescription device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessity but this stuff continues to get more expensive and we buy it like the addicts that we are

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO PRICE MATCH IN BEST BUY, BUYERS BE CAREFUL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone last month, after 3 weeks, there was $50 off, I contacted with bestbuy support and they said you had 15 days to have price match and we cant do price match. I had not even been a month yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is no long.I bought new iPhone 14,battery life limit to a day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    iphone 14 rules!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new unlocked iphone 14 when the 16s were already out. I got a deal and did not have a choice of colors. However, I am VERY pleased with my phone and the service I received at Best Buy. Phone was SUPER easy to setup and connect to my existing cellular service. I don't like upgrading my phone and having to learn the new features, but it was surprisingly a painless transition. Phone is new as listed and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product meets the principles of universal design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 is a smartphone that meets the principles of universal design and makes my day to day life easier. This device plays a pivotal role in a variety of areas such as communication, entertainment, and productivity. The iPhone 14 can be used by a wide range of people, regardless of their physical abilities. The features of this device include voice control, screen readers, customizable settings, touch screen, voice commands, and stylus input. This smartphone gives you access to the web and endless apps that offer music, games, social media, and just about anything else you can think of! You can choose from 6 different colors and two different sizes of the iPhone, providing an array of options to choose from to suit your liking! The positive features of the iPhone 14 include their equitable use as they cater to users with different abilities. They offer flexibility in interaction with this device offering the ability to clearly convey information through visual, auditory, and haptic feedback. For example – when you get a notification, it can be felt, seen, and heard. This offers a multitude of ways to ensure the notification is received. Additionally, they offer processes like an automatic backup to ensure that your data and everything on your iPhone is protected and secured. Although this device comes with many strengths, all products have their flaws. The iPhone 14 can be quite expensive to purchase. It also consists of constant updates and changes in technology, which some users may find difficult and overwhelming to deal with. It also has a battery life that requires to be charged daily for heavier users. Rant or Rave: Overall, the iPhone 14 is a great example of a product that adheres to universal design principles as they offer a versatile and accessible experience that combines performance, design, and accessibility for a wide range of users. However, they could be improved with more affordable pricing and longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy refurbished department

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The costumer service was excellent. The IPhone 14 works amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent screen view, light weight, easy to manage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphoneeee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an Apple iPhone , and it is midnight purple it works as it was made to . 9/10 just because it’s my second one . Screen protector very recommended

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Value for money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really great, works very smooth, camera is really good. Great build and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy mama bear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my daughter’s birthday. She is so happy really good product. You cannot go wrong with Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone 14

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, great value price , strong battery, perfect phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unlocked iphone 14

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described, bought gor a present and tgey loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 is a very reliable phone. For this price that it is right now, it is one of the best options for people transitioning out of lower tier iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good over all profomer for daily task

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 14 Is really fantastic and has enough power to last all day long on a single charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Customer Care!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in panic mode when I entered Best Buy because I lost my phone, JK the manage on duty was quick to help me, we logged into my I cloud acct and entered lost phone added my number with message "Lost Phone please call." Well I purchased a new phone and today got a call that phone had been found. Thank you so much JK for all your time spend helping me, I truly appreciated it. Love my new IPhone 14 and now have an extra phone for my husband when he decides to give up his IPhone 8 and hope this never happens again. Thank you so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 15

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off i want to start off to say it was the best decison i made it’s amazing they price and everything but i really love best buy and how they work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awsome!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my iphone 14!! its the best phone ive ever had! i got tge 128gb because i needed more storage! this phone does not disappoint!

    I would recommend this to a friend