Customer Ratings & Reviews

was in great condition. works well no complaints thank you for such a great deal.

Phone looked like it was brand new. The battery has 83% life left in it. We are happy with it.

Phone works great! No scratches, absolutely perfect!

Excellent product and quality. I liked the conditions of the product. Camara, 100% recommended color.

Good condition, battery 90%, no scratches and looks like new.

While I like the phone and camera. - the upgrades messed with my internet access:(

Love it exactly as described the perfect color no scratches good shape a must buy

Phone works just fine, great condition. Happy with my purchase.

Phone came in great shape plus a screen protector. Battery life was 80%it. Non real blemishes or scratches. Have had the phone for about a month now and problems.

Good purchase. I recommend this item for anyone interested

The phone looks like new on the outside. I had a shop check the battery and they said it's good for only about 6 more months (having lost about 15% of its capacity). I didn't expect a miracle unit, but "refurbishing" probably should include battery replacement.

Had a small chip on the side, but for the most part was an excellent condition I bought it for my son‘s birthday and he couldn’t even tell the difference between a new and used one so definitely a good product

The phone was even better than expected, looked brand new out of the box. Worked as described with no issues. They packed it with extra care and protection. Would buy again dor sure.

Works great love the color quick shipping good quality

I am pleased with my purchase. I did not know that I could purchase a refurbished phone and use it with my carrier. I'm grateful that I was made aware that Best Buy would offer me the product that I needed.

It's looks and work like new phone I get it for my niece and she loves it. Excellent phone.

Works great and at a great price! Highly recommend

It’s the color I been wanting for forever and the phone is in flawless condition! I will definitely continue to buy my electronics from Best Buy!

Dissatisfied. Billed as “excellent” condition but found there were at least three chips in the exterior body of the phone. “Fair” at best. The phone itself is great, just feel bamboozled by Best Buy and will not buy phones from them anymore. For the record I didn’t want to rate battery life, camera, or display quality but was unable to submit with putting something so I copied the overall rating.

It's a handsome looking phone. It's got all the features that make this purchase an investment. To be honest, for me it was too much phone. I needed something simple.