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Customer Ratings & Reviews

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$291.99
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Comp. Value: $729.99

Customer reviews

Rating 4.8 out of 5 stars with 888 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone 14 Plus's camera quality, battery life, and large screen size, citing ease of use and performance as additional strengths. Many appreciate the phone's design and find the price reasonable. A minor drawback mentioned by some users is the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-888 of 888 reviews
  • Rated 1 out of 5 stars

    Damage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone had issue when someone called me no ring tone onle silent

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a birthday present. The battery life is amazing and the camera is also really good. Display is really nice. Super expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bautiful colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors because they are beautiful. Especially the RED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14 plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter for Christmas. She really loves. The price was not too bad. Overall, it’s a really good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift and it is good like Best Buy is the best place to get video games phones and other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all their products been a customer for years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for something new, received a used device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iPhone 14 Plus and received it on November 27th, I paid full price to receive a brand new device and I ended up getting shipped a device that had already been opened and had scratches and fingerprints all over the back, I contacted customer service and I received a shipping label to return it to UPS which I received a confirmation that was received on December 2nd. Yet, I have been told by previous agents that the reason why the replacement got delayed was because it was not in stock but looking online it clearly says it is in this store, and for several days now you guys have been telling me to wait “another 24 hours for an email confirmation to pick up the replacement” I am beyond frustrated and disappointed to have chosen Best Buy to make this purchase, you advertised something as new and sent me a used item for the price of a new one. They refused to waive the stocking fee at the Gainesville store on November 27th, it was the very least thing you could do after sending a used device. It’s December 3rd and the replacement is still “delayed”, customer service doesn’t do anything to help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful - BestBuy sent a locked, unrestored iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely ridiculous. I paid for an unlocked iPhone, and Best Buy quite literally sent me a locked iPhone with a password. No wonder so many of the five star reviews are “incentivized reviews.” Clearly they didn’t even bother to open up the box and actually restore it. I have zero faith that any iPhones sold by Best Buy are actually refurbished whatsoever

    No, I would not recommend this to a friend