Customer Ratings & Reviews

It's a great phone I love all the inputs it has im very happy with it. Thank you

Te product was great, just what i need. Was sended on time so great.

The cellphone works good, but came with a broke on the back side, I can’t send it back because I need very much.

My energy and capacity is down i you help me fixed

Second time received empty box, actually received only phone charging cable but not the phone. After my first complaint Best buy agant who was very helpful resended the phone but again box came without phone. I bealive this is some kind of scam from the second part not from Best buy. Now I have to report second time same issue. Thanks

This was a great buy! I saved on going with a new phone, got the refurbished one, and couldn’t even tell! Everything worked seamlessly. I highly recommend Best Buy “Used/Refurbished” items! The display was perfect; no cracks/chips/scratches or issues with backlight. Battery life was still above 90% which is usually the biggest problem with refurbished phones. Camera had no issues at all. Thanks Best Buy!

I was really nervous to buy one of these after reading the reviews but I figured I could always return it if need be so here’s my experience! Shipping was really fast, originally it stated it would be 2+ weeks but it actually arrived in about 6 days. It arrived in a plain polymailer with the phone box inside which isn’t super ideal, I wish there had’ve been a little more protection as I know how rough shipping companies can be on packages. There were a lot of comments about the box it comes in—it comes in a BestBuy brand cardboard phone box where the phone is fitted into a plastic insert with a cord. Obviously a refurbished iPhone wouldn’t come in it’s original box but it certainly wasn’t janky like other reviews stated. As for the actual phone, the listing stated that the phones could come with some minor wear and tear so I was prepared for the worst but pleasantly surprised that the phone I received was both the correct color and was in genuinely FLAWLESS condition. I have a very critical eye so I was expecting to find something to complain about but there isn’t a single scuff or scratch anywhere on it. There was also complaints about the battery health being poor but the phone I received is at 100%. Overall, I’m pleased as punch with my purchase and would definitely choose to buy refurbished again in the future.

Works perfect good camera good battery perfect guilty

I recently purchased a pre-owned iPhone 14 Pro Max, and I am genuinely impressed with both the condition and performance of the phone. It arrived looking almost brand new, with minimal signs of use, and everything functions perfectly. The battery life is excellent, the camera quality is outstanding, and the display remains one of the best I have ever used on a smartphone. The phone runs smoothly without lag, and the overall user experience has been fantastic so far. I was initially a bit hesitant about buying a pre-owned device, but this purchase exceeded my expectations. It offers great value for money compared to buying a brand-new model, while still delivering premium quality and performance. The sound quality, speed, and storage capacity are all excellent. I would definitely recommend this pre-owned iPhone 14 Pro Max to anyone looking for a reliable and high-quality smartphone at a better price.

Apple 14 is a big step for me since my Apple 7. I love the pictures it take, I do everything on this phone like play games and to banking.

The phone is perfectly fine it came with its charger, the battery is good too everything is working fine. I love it !!

Basically, brand new!!! It was much cheaper than going through my carrier and shipped to me quicker than expected.

the Iphone 14 pro max is a wonderful and reliable phone it’s not as expensive as the rest of the apple line up and has enough storage and battery to get you through a long time until a upgrade comes available but I know with how factional the Iphone 14 i don’t see a upgrade ever being needed

The camera is beautiful and clear speaker and good battery

I love the condition of phone. It was precisely as advertise. the only complaint i have is the usb ( I know there a little outdated) was kinda short. The specific reason I picked this phone is cause it was the last iphone before apple switched to usc. It wasnt the easiest phone to find since there's many newer models already in the market. Best Buy got the job done easy install @ Tmobile as well i had no issues. This now my everyday phone I dont want to jinkx it but I think il be fine hahhahhaha

Though pre-owned, this phone was in excellent condition and has the features we need to use it as a camera for filming. It was sold at a reasonable price.

Good product in excellent condition and very fast recommended

The phone was in stock and in excellent condition. I would have preferred 512 GB but I had set 256 GB as my minimum. No marks or scratches. The reason this review is not 5 stars is the salesman promised me the refurbished unit would have a new 100% life battery. When I energized it the rebuilt phone had an 86% used battery. They gave me a 15 day option to return it but I need the phone.

I like my iPhone 14 Pro Max. I had started my cell phone journey with Android, went to iPhone a long time ago, went back to Android, and now back to iPhone. I really liked Android; I think that I just wanted change. I’ve been mostly happy with my 14 Pro Max. This phone can do a lot of things and has overcome many of the limitations that it couldn’t do over Android from long time ago. In simple things, it’s catching up; but, there are still some things that it cannot do over Android. I’m glad that I took the leap back to iPhone, though, because I believe it satisfied my desire to switch things up.

I got my iPhone 14 pre-owned and it’s working perfectly fine, we like the price and that it has lots of features and space for everything I need now that we are on demand to have an app for everything (school, clinic, doctors office, store and even for grocery shopping) but what I really like is that it’s working the way I need it. Thank you BestBuy.!