Customer Ratings & Reviews

I recently visited Best Buy to purchase the new iPhone 15, and overall, the experience was positive. The store was clean, well-organized, and had plenty of staff available to assist. Upon entering, I was immediately greeted and directed to the mobile section, where a dedicated associate helped me. They were knowledgeable about the different iPhone 15 models and patiently explained the differences between the base model, Plus, Pro, and Pro Max. Their insights helped me decide which one fit my needs best. The purchasing process was smooth. They confirmed availability, assisted me in choosing the right storage capacity and color, and even explained the benefits of AppleCare. I appreciated that they didn’t push unnecessary upsells but offered practical recommendations. One slight downside was the wait time. It took about 15 minutes for them to retrieve the phone from the back, which felt a bit long considering the store wasn’t too busy. However, the associate kept me updated, so it wasn’t too frustrating. Before leaving, they also helped me set up the phone and transfer data, which was incredibly helpful. It made the transition to the new device seamless. Overall, I’d rate the experience 4.5/5. Great customer service and a smooth process, with just a bit of room for improvement on efficiency.

All Good !!! Got a great deal !! I wish the sales person could have been bit polite.I felt as if he is doing a favor to me. Anyway , the product I went for is the best deal I got.

I love my new iPhone 15. The performance is super fast and the battery lasts all day.

I like its sleek design and light weight. Improved software make it easy

Loved the colour! Love the vibe! My 100% recommendation's.

Good iPhone new 15 unlocked couldn’t find any where else.

I always found interesting buying at Best Buy. Such as my Insignia TV, my ps5, my IPhone, another Samsung and these 2 last iPhones were all great deal and huge satisfaction. Can’t wait to do more purchases.

Great phone for mom! Apple keeps on making gems. This phone splits the difference between good price and nice options. Don’t need a pro.

The phone was exactly as I imagined. I purchased it for my daughter's Christmas gift and she loved it, she's definitely an Apple girlie! Best Buy is just as good as purchasing from directly from Apple and always my first resort.

I love my new I-phone 15, even though I was originally going for the I-phone 15 plus.

great phone pretty color bought after buying a pink one for one daughter and decent price enough to buy 2!

This is such a pretty display for a great working product .The camera is amazing .10/10

My daughter loves her phone. An upgrade from her iphone 13. It responds fast.

The product was exactly what I ordered and pick up in store was easy

Good relation benefit/cost. it was a well fone decision ti buying this case

Was looking for an iphone 14 for my daughter. Actually found an iphone 15 for the same price because it was on sale! My daughter is extremely happy with her new iphone 15!!!

It was cheap, it has good quality and the support answered all my questions. Currently I use the phone in México

Smooth, charges QUICKLY! No complaints so far after using for almost a month.

Love it. My iPhone 11 was dying. Best Buy is always wonderful to work with.

I really like my Apple I Phone 15 I purchased at Best Buy Bellmar