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Customer Ratings & Reviews

Model:
MTLY3LL/A
SKU:
6418031
$629.99

Customer reviews

Rating 4.8 out of 5 stars with 1594 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the phone's strong overall performance, superb camera quality, and amazing battery life as standout features. Users also appreciate the device's attractive color options, slim design, and general ease of use. While the feedback is overwhelmingly positive, some users have noted concerns regarding heat dissipation and the refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,594 reviews
  • Rated 5 out of 5 stars

    Great phone for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love this phone, she loves the color and the screen size and all the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing customer service, very helpful and knowledgeable, happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience, we got a good costumer service and good attention and I could got the phone I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift for my sister with thank you for making it possible for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good and good support team from the store side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and grest products from the salem store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and service was fast and easy! Everyone was super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service... everyone was so helpful. My wife and kids live there Christmas presents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for helping me with this phone, and giving credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service... everyone was so helpful. My wife and kids live there Christmas presents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ………………………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to be able to purchase a brand new unlocked iPhone 15 from Best Buy. Fast free shipping was a plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy a phone from Best Buy, service sucks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another phone of any kind from Best Buy again. This phone was less than a year old when it started having near constant green lights flickering on the screen. Best Buy sent the phone to Apple care, who supposedly "replaced" it with a new phone. The green lights were almost immediately back on the "new" phone. To make matters worse, I was forced to go without my original phone for 2 weeks while apple care repairs or replaced it. This forced me to buy this brand new iphone as an "intermediary" phone because I am type 1 diabetic and cannot go without my phone for 2 hours, let alone 2 weeks. My phone literally keeps me alive and healthy by constantly monitoring my blood glucose levels and also pumping my insulin into my body. Also, during this process, the Geek Squad lost over 11 years of my contacts and it has been an absolute nightmare trying to retrieve them. All because of Best V=Buy's and their Geek Squad's incompetence. They referred me to work directly with apple. Apple, while better, has still had a very difficult time assisting me because of how inept Best Buy is. Never buy an iphone from Best Buy! You are much better served buying them through apple directly, if not a mobile service carrier.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of the IOS infrastructure, but the phone itself seems pretty reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone15 had problems, brand new out of box also apple account problems ip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regalo de navidad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I picked up my iPhone 15 very quickly the delivery was wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone brand new on reasonable price thank bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, customer service support fantastic Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as listed timing was on point and it was a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Received it in less than a week.

    I would recommend this to a friend