Customer Ratings & Reviews

I recently visited Best Buy to purchase the new iPhone 15, and overall, the experience was positive. The store was clean, well-organized, and had plenty of staff available to assist. Upon entering, I was immediately greeted and directed to the mobile section, where a dedicated associate helped me. They were knowledgeable about the different iPhone 15 models and patiently explained the differences between the base model, Plus, Pro, and Pro Max. Their insights helped me decide which one fit my needs best. The purchasing process was smooth. They confirmed availability, assisted me in choosing the right storage capacity and color, and even explained the benefits of AppleCare. I appreciated that they didn’t push unnecessary upsells but offered practical recommendations. One slight downside was the wait time. It took about 15 minutes for them to retrieve the phone from the back, which felt a bit long considering the store wasn’t too busy. However, the associate kept me updated, so it wasn’t too frustrating. Before leaving, they also helped me set up the phone and transfer data, which was incredibly helpful. It made the transition to the new device seamless. Overall, I’d rate the experience 4.5/5. Great customer service and a smooth process, with just a bit of room for improvement on efficiency.

I love my new iPhone 15. The performance is super fast and the battery lasts all day.

The phone was exactly as I imagined. I purchased it for my daughter's Christmas gift and she loved it, she's definitely an Apple girlie! Best Buy is just as good as purchasing from directly from Apple and always my first resort.

Good iPhone new 15 unlocked couldn’t find any where else.

I like its sleek design and light weight. Improved software make it easy

I love my new I-phone 15, even though I was originally going for the I-phone 15 plus.

Great phone for mom! Apple keeps on making gems. This phone splits the difference between good price and nice options. Don’t need a pro.

Was looking for an iphone 14 for my daughter. Actually found an iphone 15 for the same price because it was on sale! My daughter is extremely happy with her new iphone 15!!!

My daughter loves her phone. An upgrade from her iphone 13. It responds fast.

great phone pretty color bought after buying a pink one for one daughter and decent price enough to buy 2!

The product was exactly what I ordered and pick up in store was easy

Good relation benefit/cost. it was a well fone decision ti buying this case

Great phone no issues at all. I love this phone a lot it’s the perfect size for me. I highly recommend this phone! I love the camera quality!

Love it. My iPhone 11 was dying. Best Buy is always wonderful to work with.

Smooth, charges QUICKLY! No complaints so far after using for almost a month.

This is such a pretty display for a great working product .The camera is amazing .10/10

I really like my Apple I Phone 15 I purchased at Best Buy Bellmar

Bought it as a gift for my wife and she loves it, its been a good product ..

Fast service, beautiful device and affordable what else…

It’s was a good phone and I really like it and it’s nice pink color runs really good