Customer Ratings & Reviews

Great customer service and a great product, love the phone

Love my new phone. The picture & sound quality is very good!!!

Cery good phone cameras very good but too expensive.

I really appreciate it, good price and they had it in the store

The phone is fine, The service to port the number was done incorrectly. The wrong number was ported and it took over 24 hours until tile Verizon store could fix it.

Great phone ready for the next the guy working was great so nice and help use

I am loving my 15 happy with everything. I also love all the color options they have as well.

My son loves his birthday present of his new cellphone

I love that Best Buy has the option of purchasing unlocked phones that we can use with our current provider without having to upgrade our phone plan. Great purchase and highly recommend.

Excellent experience must visit this place for every product

Good but I didn’t know I have to use an E-Sim so heads up.

it was ready within one hour for pick up, they sold it to me at a good price and I got exactly what I was looking for!!!

It’s a perfect gift for my wife. She’s always wanted the pink version of this iPhone

Very professional, excelent service. Customer service

This phone is amazing! I was astonished with the deals they gave to me. Thanks a lot! Highly recommended.

Love it! Lots of upgrades from my iPhone 6. Lol It lasted me 8 years, hope this one does too.

works well, maybe should have chosen a little bigger one

It’s just so good, the employees were nice and caring.

I will never buy another phone of any kind from Best Buy again. This phone was less than a year old when it started having near constant green lights flickering on the screen. Best Buy sent the phone to Apple care, who supposedly "replaced" it with a new phone. The green lights were almost immediately back on the "new" phone. To make matters worse, I was forced to go without my original phone for 2 weeks while apple care repairs or replaced it. This forced me to buy this brand new iphone as an "intermediary" phone because I am type 1 diabetic and cannot go without my phone for 2 hours, let alone 2 weeks. My phone literally keeps me alive and healthy by constantly monitoring my blood glucose levels and also pumping my insulin into my body. Also, during this process, the Geek Squad lost over 11 years of my contacts and it has been an absolute nightmare trying to retrieve them. All because of Best V=Buy's and their Geek Squad's incompetence. They referred me to work directly with apple. Apple, while better, has still had a very difficult time assisting me because of how inept Best Buy is. Never buy an iphone from Best Buy! You are much better served buying them through apple directly, if not a mobile service carrier.

Great customer service! Was able to get exactly what I wanted