Customer Ratings & Reviews

Hey, save up and get an iPhone 13 or 14. They're basically the same except for the USB-C, the Dynamic Island! Yea ok! Battery life's identical too, so you won't notice a difference in daily use.

My phone arrived in perfect condition, and the setup process was very straightforward.

Good purchase a little expensive but my son was happy and I got a little discount

Good phone except for the factor that the battery started draining quick afuera a few months

I like how the SE felt by having a physical button, however, I know that I need to upgrade and this phone does the job

It’s ok my 13 was better can’t seem to get Siri to speek louder

Great price and service from Best Buy. When iPhone is on sale, must buy

Great price and service from Best Buy. When iPhone is on sale, must buy

Good phone but since there is a new 15 pro max it will be difficult to get these once

Great service and product. It’s debatable so get a case for your phone.

I ordered an iPhone 15 but was sent an iPhone 14 instead. After weeks of calls, returns, and even buying another phone because I was leaving the country, Best Buy still hasn’t resolved the issue. The wrong phone I returned was sent back to me with a note saying I returned the wrong product—when it was the one they shipped me in error. Customer service has been confusing, unhelpful, and left me with extra charges and wasted time. Extremely disappointed.

I got a iphone from thd troy michigan location i take it home and there is no iphone inside only 2 weights with black tape in it.

Terrible, did not function properly. Speaker didn’t work. Then I exchanged it and same issue. I was told they’re “new” so I just decided to get a refund. They still charged me a restocking fee. Unbelievable. This definitely changed my view on Best Buy.

Great phone it just got stolen and now I really don’t want to pay it back

The sales people were going to charge me $100 to copy my phone data one number two they asked me to upload it to iCloud not knowing the phone has an automatic feature to back up to another phone. I did not buy the phone and I’m not gonna buy anything else from Best Buy either. Apparently, it’s gone downhill.

This company is straight garbage. Sales associates telk you one thing to sell a product but when there is an issue they blame it on the customer! Will never shop at best buy ever in my life!!!

Didn’t get item . It said delivered but I didn’t receive it . I asked if someone had mistake taken it up but no reply.

From my point of view I think it was a waste of money, the phone is too slow to be the 15th, my previous phone was the iPhone 11 and I still have it and it's better faster

Having complications with the camera and screen sensitivity.

I bought this phone on black Friday a month ago and the battery life on it was terrible I tried to return the phone and get a refund and even tried to exchange the phone and I got denied, never buy on black Friday all the electronics they sell are refurbished and or don't work. DONT BUY if on discount its better paying the extra hundred or two at your carrier.