Customer Ratings & Reviews

I like how the SE felt by having a physical button, however, I know that I need to upgrade and this phone does the job

My phone arrived in perfect condition, and the setup process was very straightforward.

Good phone except for the factor that the battery started draining quick afuera a few months

Good purchase a little expensive but my son was happy and I got a little discount

Hey, save up and get an iPhone 13 or 14. They're basically the same except for the USB-C, the Dynamic Island! Yea ok! Battery life's identical too, so you won't notice a difference in daily use.

good but quality of screen is poor, touch is not sensitive in some places

Great price and service from Best Buy. When iPhone is on sale, must buy

Great price and service from Best Buy. When iPhone is on sale, must buy

I wanted to buy the iPhone 16 but because it was used it would not cover my warranty ...

Good phone but since there is a new 15 pro max it will be difficult to get these once

gets too hot and hangs.everytime i drive in my tesla the wireless charging just makes it hard to hold this iphone.it feels like its gonna burst any moment.

Decent product but weirdly slow compared to other iterations of the phone.

I ordered an iPhone 15 but was sent an iPhone 14 instead. After weeks of calls, returns, and even buying another phone because I was leaving the country, Best Buy still hasn’t resolved the issue. The wrong phone I returned was sent back to me with a note saying I returned the wrong product—when it was the one they shipped me in error. Customer service has been confusing, unhelpful, and left me with extra charges and wasted time. Extremely disappointed.

Great service and product. It’s debatable so get a case for your phone.

A great phone at a great price. I like that this phone runs smoothly on iOS 26 and that this phone is comfortable in my pocket unlike some of the bricks that are being put out nowadays. Great battery life and the light blue color looks great. Wonderful camera and battery life!!

Item returned phone was overheating when not in use!

I got a iphone from thd troy michigan location i take it home and there is no iphone inside only 2 weights with black tape in it.

Received my package February 10th,2026 and my iphone15 box had NO phone inside. Contacted customer support sent in pictures and they wouldn’t do anything to make it right. So disappointed and will not be purchasing again through bestbuy!

It’s ok my 13 was better can’t seem to get Siri to speek louder

Terrible, did not function properly. Speaker didn’t work. Then I exchanged it and same issue. I was told they’re “new” so I just decided to get a refund. They still charged me a restocking fee. Unbelievable. This definitely changed my view on Best Buy.