Customer Ratings & Reviews

it was ready within one hour for pick up, they sold it to me at a good price and I got exactly what I was looking for!!!

I was pleased with my purchase, will come back 100%.

This Phone is so quick and feels good. Easy to use.

I am loving my 15 happy with everything. I also love all the color options they have as well.

I will never buy another phone of any kind from Best Buy again. This phone was less than a year old when it started having near constant green lights flickering on the screen. Best Buy sent the phone to Apple care, who supposedly "replaced" it with a new phone. The green lights were almost immediately back on the "new" phone. To make matters worse, I was forced to go without my original phone for 2 weeks while apple care repairs or replaced it. This forced me to buy this brand new iphone as an "intermediary" phone because I am type 1 diabetic and cannot go without my phone for 2 hours, let alone 2 weeks. My phone literally keeps me alive and healthy by constantly monitoring my blood glucose levels and also pumping my insulin into my body. Also, during this process, the Geek Squad lost over 11 years of my contacts and it has been an absolute nightmare trying to retrieve them. All because of Best V=Buy's and their Geek Squad's incompetence. They referred me to work directly with apple. Apple, while better, has still had a very difficult time assisting me because of how inept Best Buy is. Never buy an iphone from Best Buy! You are much better served buying them through apple directly, if not a mobile service carrier.

Great phone ready for the next the guy working was great so nice and help use

Love my new phone. The picture & sound quality is very good!!!

Good purchase for a Christmas gift. Delivered on time.

This phone is amazing! I was astonished with the deals they gave to me. Thanks a lot! Highly recommended.

I really appreciate it, good price and they had it in the store

Not as green as expected. Camera is really good though.

Love it! Lots of upgrades from my iPhone 6. Lol It lasted me 8 years, hope this one does too.

The young lady that helped use was awesome. She ran around the store making sure we weren't there long.

It’s your typical iPhone. I do like the notch at the top, less black space at the top. I wasn’t fond of the change to the type c just because it requires a change of every cable you own but it’s whatever now. Kind of stupid that they give you a type c to type c cable and no adapter.

It’s all right works better than iPhone 13 takes a lot of getting used to.

Excellent experience must visit this place for every product

Amazing customer service! The woman n gentleman who helped me , explained everything in great detail and answered all the questions I had!

i put my phone back to basic because they now charge me $75 a month just use my computer.

Daughter loves it because it’s pink she had an 11 so this was definitely an upgrade

I bought this phone for my wife to replace her iPhone 11. Completely satisfied.