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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 809 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the iPhone 15 Pro Max's exceptional camera quality, fantastic battery life, and ease of use as significant strengths. Many appreciate its lightweight design and improved performance, along with the updated USB-C port. While some users noted occasional overheating, the high price point was also a recurring concern. Overall, the positive feedback on various features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 809 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase , the camera updates work great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone 15, big difference in the photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device for my wife, and she loves it. The trade in value for the old phone was easy and transferring from one device to the new ne was a breeze. With the added capacity is also great she can store more pictures and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone crappy carrier.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife as an early Christmas present. She is very happy with it. Verizon was running a special where you could trade in your old phone and receive a $700 credit. Seemed like a great deal, except that Verizon is now refusing to honor the deal. Verizon is about to lose our business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Upgrade Experince

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it very easy for me to upgrade from the 14 Pro Max to the 15 promax. Much better upgrade process and upgrading directly with Verizon, and they give you instant trade-in credit rather than breaking it up over three years on bill credits. Using the iCloud backup feature was very helpful as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Significant issues to connect to 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent three and half hours with three different persons to activate the phone and get a 5G service network from Verizon. Also, the phone with titanium grey color heats up with prolonged use. Battery life is very good initially, but anticipated to fall with tie as with any other iphone. The phone was much hyped for a 5x zoom, but image quality is nowhere near the leading brand for taking jaw dropping pictures and video.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for needed upgrade or first time buyers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Worth upgrading if your a few years back. Faster more storage. Screens are already so nice the improvements are not, to me, worth the upgrade alone. I would recommend especially first time buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer experience. The techs had a bit of a problem getting some of my old iPhone data transferred over but got several techs invoked and got it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband was needing a new iPhone and we purchased this one and it has turned out to be a great phone so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the people helping me… they were incredibly awesome. The young lady that finished up everything … downloading and all of the tiredome part of buying a new phone… she was phenomenal. Service is really great every time I buy something from BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the productivity of my new iPhone! I have had the 7s+ for many years and decided to upgrade, one of the best decisions I have made! Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who assisted us was very knowledgeable, efficient, kind, and patient. He literally made the process and set-up the easiest and quickest I've ever had. It's usually a pain to get a new phone and transfer everything. He made it very easy and efficient! Love the type C best iPhone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rene E

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys it!, very reliable and a wise birthday gift! Used it everyday! And Best buy gives me best options and I save a lot! Payments are manageable and easy on my budget!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with amazing Best Buy staff

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone haven't had any issues for over a year now. Always been an Iphone fan and wont switch. Getting it at Best Buy with helpful staff was the best choice I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased an upgrade from both Best buy and Verizon I have the same phone and it's going great however the ones are purchased from Best buy along with their wonderful screen protection installment just the service was much better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good, i wish there was more to the upgrade, but sadly this wasnt a big year for apple...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android to iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a bit to get used to the iPhone coming from the Android system. I’ve gotten used to the differences and now and love my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome so far! I live almost everything about this phone except for the battery life! It’s not bad but not great either; however, I still think this was worth purchasing it! It runs smooth and I love the always on display. I completely recommend this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope phone!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall recommend to anybody who needs a nice upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from iPhone 13 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 13 Pro Max. Phone is similar, though jnot exact same size. Love the programmable button where the "silencer" used to be. I have mine set to Camera making it much easier to take selfies. Other features are worthwhile upgrades.

    I would recommend this to a friend