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Customer reviews

Rating 4.8 out of 5 stars with 569 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 569 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy what an awesome upgrade in my phone easy setup and it’s a lot faster than my old one. One big plus is that it’s 5G compatible game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The birthday gift for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device quality. The purchase procedure was very quick and easy to do. And the delivery of it was punctual and safe. Thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPod 16 Teal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. Works like a powerhouse. I can upload things I wasn’t able to do with my old iPod Touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. I will highly suggest it due to the Apple Intelligence and how easy it is to used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    iPhone 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever.i love this phone for best quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 16 everything was everything was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go phone bought in BEST PLACE !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cel and the Best support to decide my purchased !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy, but so far this phone has been easy to operate. I am still learning all that it can do. Most times I need to be shown. I need to get used to swiping up when before I had an 8 so I would just press the home button. and because there is an automatic camera button on the side, I sometimes push that when I don't want to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the apple i16 and brought it home to download all my stuff from my previous phone only to find out on my last step that my phone carriers not compatible because the phone was LOCKED. The website said very plainly that it’s unLOCKED and compatible with all carriers! Best Buy’s website is misleading. If you have Visible from Verizon like I do your out of luck trying to carry over your service to the new phone.I spent over three hours going back and forth with Best Buy’s customer service and with visible support. Visible service will not carry over to any phones Best Buy sells . After over three hours visible told me to return it and go to an Apple Store to purchase it. I did and everything went fine with my purchase from the Apple Store. Sorry Best Buy your advertising is totally false on your website !!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy almost a steal. Perfect device great insurance. Customer service stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very seamless to buy the product from bestbuy, I was able to purchase and pickup it up easily. The product is nice purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, It came with all its accessories and original box. No problems or issues with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color and cellphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my girlfriend the iPhone 16e and then change it for iPhone 16 with a better camera, everything was fine and smooth at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guess what I don't have a title.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. I have not used the camera and for the battery only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Apple iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. i got the opportunity to take it to my won phone carrier and keep the same number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase was quick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, I really liked it and it's unlocked for any service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter at a price point I could afford and, as always Apple exceeds expectations. The color’s so pretty too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Camera not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based of what I read I was under the impression that this phone had a camera like the 15 pro max and the way my wife described it that is not the case. On the plus side l the battery life is a lot better than the 13 that she previously had before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera button on side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera button on the side that brings the camera up at anytime. Great for what I use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my telephone, very easy to buy it and a very good plans.the battery don’t stay long I need to charge it often

    I would recommend this to a friend