Customer Ratings & Reviews

Good service and prompt delivery. Apple products are always robust and buying from local Best buy store enhances the product delivery experience. It was quick in and out

Lots of settings that you will need to turn off. I wouldn’t call it an upgrade. Its battery life drains fairly quickly and there isn’t anything I say is a great feature. Liquid Glass is dumb. If I wasn’t fully Apple I would go to Samsung.

So happy with this purchase! The color is beautiful and the process to buy and pick up was seamless and very easy!

It was value for money and my daughter loved it, she loved the colour as well

For the price difference between this and the 17 with not much actual difference in the phones themselves. This was such a great buy!

I bought the apple i16 and brought it home to download all my stuff from my previous phone only to find out on my last step that my phone carriers not compatible because the phone was LOCKED. The website said very plainly that it’s unLOCKED and compatible with all carriers! Best Buy’s website is misleading. If you have Visible from Verizon like I do your out of luck trying to carry over your service to the new phone.I spent over three hours going back and forth with Best Buy’s customer service and with visible support. Visible service will not carry over to any phones Best Buy sells . After over three hours visible told me to return it and go to an Apple Store to purchase it. I did and everything went fine with my purchase from the Apple Store. Sorry Best Buy your advertising is totally false on your website !!!!!

Excellent device quality. The purchase procedure was very quick and easy to do. And the delivery of it was punctual and safe. Thank you for everything

Boy what an awesome upgrade in my phone easy setup and it’s a lot faster than my old one. One big plus is that it’s 5G compatible game changer

Excellent product timely manner from staff the product being available was a plus we had tried several others and T-Mobile with no luck

Volumn not Loud enough! "Need Help". Setting up from Apple, after that

did not give me the correct charger for this phone, otherwise nothing wrong with the phone

Best phone ever.i love this phone for best quality.

I am not tech savvy, but so far this phone has been easy to operate. I am still learning all that it can do. Most times I need to be shown. I need to get used to swiping up when before I had an 8 so I would just press the home button. and because there is an automatic camera button on the side, I sometimes push that when I don't want to.

Love this iPhone 16! Smooth, fast, great design, and easy to use.

Product is amazing and the customer service was amazing too

It’s greats my mom loved it, she is in love with the phone

Love it. Major upgrade from my 11 from last decade

My son son loved it. The colour and for me the price was pefect

It works as promised, and it fits in my shirt pocket.

It’s awesome. Works like a powerhouse. I can upload things I wasn’t able to do with my old iPod Touch.