Customer Ratings & Reviews

The phone was in perfect shape, no scratches or anything and it works very well. The camera is great quality and the battery lasts.

My daughter loves her phone and its features. The color is her fav

Good priced phone , works great , battery life is great !

Very good phone, plus the delivery was excellent, very good camera quality

The 16 performs just as promised and I love the black sleek color. Service was great at Best Buy

Product is great! Battery life is good and the processing system make it easy to talk, text, and conduct business all In your hand.

Overall excellent phone! Lightweight, stylish, modern, sleek!!

The color is phenomenal. The phone is great as most Apple products!

It work perfectly, was install easily and effectively.

I really enjoy my new iphone 16. The color is Teal. Very pretty. I had an iphone 7. There was a very difference, but I am glad I upgraded to an iphone 16. I would recommend it to a friend or family member.

Love my new iPhone. It’s so beautiful. Love the color, features and how fast it is.

Good battery life, pictures great. Very customizable

Great deal! Going from an iPhone XS to a 16 has been great! I appreciate the high resolution pictures it takes and love how the keyboard feels when I text. The built in AI is amazing as well!

Great phone. Great battery. Suites all my needs for a cellphone.

I Love this phone and color. Fits perfectly in my hands.

Great price, awesome camera, software, color, needs some improvement

Has great battery life, looks nice, and has the features I wanted.

Awesome phone, enjoy it and love the color, it was easy to pick it up at best buy

I switched to the iPhone 16 expecting efficiency, but it quickly became clear this phone is not designed for power users, especially those coming from Android. Key issues: No physical SIM slot (eSIM-only), which complicates multi-line and international use. No SMS archiving or native bulk export, making it hard to manage important message threads. Weak WhatsApp notifications — only a few lines are visible, and messages stack on top of each other. Easy to trigger accidental “read” receipts when opening notifications. WhatsApp calls mixed into the Phone app, with no way to separate them from regular calls. Links from emails often open in Safari instead of the relevant app, adding unnecessary steps. Very limited notification controls compared to Android. Slippery design, making one-handed use uncomfortable without a case. Voice-to-text is noticeably worse than Android, requiring frequent corrections. Bottom line: The iPhone 16 is smooth and well-built, but its software restrictions, messaging workflow, and dictation quality make it frustrating for advanced users. Android users who value control and efficiency should think twice.

Not much more to say about it. It was a good deal on the previous edition of the desirable iPhone. I hope to get as good service from this as my previous iPhone (7). Plus, since Best Buy dropped the price two days after I bought it, they made it very easy to do the "price match" and gave me credit for the price difference. Well worth watching your item's price.