Customer Ratings & Reviews

I bought the apple i16 and brought it home to download all my stuff from my previous phone only to find out on my last step that my phone carriers not compatible because the phone was LOCKED. The website said very plainly that it’s unLOCKED and compatible with all carriers! Best Buy’s website is misleading. If you have Visible from Verizon like I do your out of luck trying to carry over your service to the new phone.I spent over three hours going back and forth with Best Buy’s customer service and with visible support. Visible service will not carry over to any phones Best Buy sells . After over three hours visible told me to return it and go to an Apple Store to purchase it. I did and everything went fine with my purchase from the Apple Store. Sorry Best Buy your advertising is totally false on your website !!!!!

I love my new iPhone 16 everything was everything was excellent

It is very seamless to buy the product from bestbuy, I was able to purchase and pickup it up easily. The product is nice purchase.

Great Cel and the Best support to decide my purchased !

I bought for my girlfriend the iPhone 16e and then change it for iPhone 16 with a better camera, everything was fine and smooth at the store.

Great buy almost a steal. Perfect device great insurance. Customer service stellar.

Great product, It came with all its accessories and original box. No problems or issues with the phone.

I am very pleased with this purchase. I have not used the camera and for the battery only time will tell.

Bought this for my daughter at a price point I could afford and, as always Apple exceeds expectations. The color’s so pretty too.

I love it. i got the opportunity to take it to my won phone carrier and keep the same number.

Love the camera button on the side that brings the camera up at anytime. Great for what I use it for.

Based of what I read I was under the impression that this phone had a camera like the 15 pro max and the way my wife described it that is not the case. On the plus side l the battery life is a lot better than the 13 that she previously had before.

Very happy with my telephone, very easy to buy it and a very good plans.the battery don’t stay long I need to charge it often

Great purchase, I really liked it and it's unlocked for any service

For the price, this Iphone is amazing! I was able to gift it to my father in law who was traveling overseas. They have various colors in stock!

Excellent upgrade. The transfer from old phone to new phone was seamless

Great price great product as far as the item I have nothing to write but good comments.

iPhone 16 was a great stuff to buy in a good deal from best buy

I liked this model so well last year. I bought another one for our family this year.

Great IPhone! Good price and fast shipping. No problems transferring everything from my old phone.