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Customer Ratings & Reviews

$729.99

Customer reviews

Rating 4.8 out of 5 stars with 464 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the iPhone 16 128GB - Apple Intelligence (Unlocked), particularly its overall performance, with users reporting that it operates smoothly. The camera quality and solid battery life are also well-received. Additionally, customers appreciate the aesthetic appeal of the phone's color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 464 reviews
  • Rated 5 out of 5 stars

    Nice color and cellphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my girlfriend the iPhone 16e and then change it for iPhone 16 with a better camera, everything was fine and smooth at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great product as far as the item I have nothing to write but good comments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter at a price point I could afford and, as always Apple exceeds expectations. The color’s so pretty too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like this model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this model so well last year. I bought another one for our family this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my telephone, very easy to buy it and a very good plans.the battery don’t stay long I need to charge it often

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the apple i16 and brought it home to download all my stuff from my previous phone only to find out on my last step that my phone carriers not compatible because the phone was LOCKED. The website said very plainly that it’s unLOCKED and compatible with all carriers! Best Buy’s website is misleading. If you have Visible from Verizon like I do your out of luck trying to carry over your service to the new phone.I spent over three hours going back and forth with Best Buy’s customer service and with visible support. Visible service will not carry over to any phones Best Buy sells . After over three hours visible told me to return it and go to an Apple Store to purchase it. I did and everything went fine with my purchase from the Apple Store. Sorry Best Buy your advertising is totally false on your website !!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Camera not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based of what I read I was under the impression that this phone had a camera like the 15 pro max and the way my wife described it that is not the case. On the plus side l the battery life is a lot better than the 13 that she previously had before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheryl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first iPhone15 had problems but I love the new iPhone 16

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good celll

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog cell.hhhhhhffhnvf un cfjkbcgjjvffgvhjcfgbjjjj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I have bought this phone is USA where able to use it in my country directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IPhone! Good price and fast shipping. No problems transferring everything from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product all around. Ease on purchasing with the help from the Best Buy employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my son as a first phone. Just what i needed it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very excited for her new phone very cute and pink so in love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded from IPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from my iPhone 13 Pro Max— don’t really like updating to the newest models right when they release to avoid buggy new hardward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came fast and I received all notifications on shipping it was a great price also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone great deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this Iphone is amazing! I was able to gift it to my father in law who was traveling overseas. They have various colors in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people and fast service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone good place had lot stuff 2 days befor xmas and fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for this experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly a Christmas gift and it made a lil girl heart beyond happy Merry Christmas Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer from old phone was very easy and updating SIM card to eSIM was very self explanatory!!

    I would recommend this to a friend