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Customer Ratings & Reviews

$729.99

Customer reviews

Rating 4.8 out of 5 stars with 467 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the iPhone 16 128GB - Apple Intelligence (Unlocked), particularly its overall performance, with users reporting that it operates smoothly. The camera quality and solid battery life are also well-received. Additionally, customers appreciate the aesthetic appeal of the phone's color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 467 reviews
  • Rated 5 out of 5 stars

    Nice people and fast service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone good place had lot stuff 2 days befor xmas and fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for this experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly a Christmas gift and it made a lil girl heart beyond happy Merry Christmas Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer from old phone was very easy and updating SIM card to eSIM was very self explanatory!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday purchase for my mom!! She absolutely loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece so love the Iphone I purchased. Thank you Best Buy for the perfect product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it!!! I can’t get her to put it down. Excellent phone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I bought as a gift to my mom she’s going to love her new phone thanks again to the Best Buy team for you’re assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift it was perfect for a family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 16 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! Definitely worth the upgrade if your wishing to switch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good iPhone 16,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good attention at best buy, good product, my girl is really happy with it. Many colors options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and helpful staff. ease of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    From I8 to I16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per my expectations of IPhone performance & handling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal for unlocked phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need and more, unlocked feature make it possible to be activated by Mexican carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great but it really needs to have a User Guide booklet included in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded to iPhone 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 16; I've been wanting to upgrade from XR for a while. The new phone has incorporated many new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone Purchsse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, it only took a few seconds for the staff to get my product checked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level apple mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for mom! She loved the gift and its better than any of her previous android phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, my iphone is what I was needing for my daily rutine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a happy grand pa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best offer i have recieved , just went to the store for a visit and one of the service personel offer me this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, exceptional service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone, but want to mention the sals person, TJ I believe, was exceptionally helpful and knowledgeable, he makes Best Buy shine.

    I would recommend this to a friend