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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.8 out of 5 stars with 411 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the iPhone 16 128GB - Apple Intelligence (Unlocked), particularly its overall performance, with users reporting that it operates smoothly. The camera quality and solid battery life are also well-received. Additionally, customers appreciate the aesthetic appeal of the phone's color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 411 reviews
  • Rated 5 out of 5 stars

    I-16 Phone - Lightening Speed Update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I-16 was upgrade from I-7S. Experiencing a major learning curve. Seems to be a very good product. Stephen in Hendersonville was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase! The color is beautiful and the process to buy and pick up was seamless and very easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter. So far so good! Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is awasome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a phone that fits to your palm, If you want an unlocked phone, this fits to budget, If you want to give the first phone to your daughter/son for the first use... This phone is perfect and ticks in all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Apple -iPhone 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is fair-I am still learning it. It looks very pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone at the lowest price (amongst 3 sellers that I compared with). 1 hour pick up service is extremely convenient. The phone is in perfect working condition and is what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for the holidays

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer help when selecting a phone and case. Bestbuy employee answered all questions and had me happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really amazing, the price was also great and the Best Buy staff was very helpful and supportive, answering all questions regarding the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staffing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People at lady lake were so helpful in selecting my replacement I phone. Also very courteous staff. My old Iphone (10 years) was in need of replacement. There knowledge was outstanding and very helpful in my understanding and selection. Thank so much….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at Best Buy in Rapid City! The representative was very knowledgeable about the product and took considerable time to make sure all our needs were met. We're very satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone who dis!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying phones is tuff. but the sales rep was very knowledgeable and extremely helpful we very confident we made the right choice after discussing all our options with him. I recommend buying your next phone at best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great she loves the phone especially the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From old to new!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been holding off in buying a new phone, my previous phone was iPhone SE:) yes old imagine the smile on my face once I started using my new iPhone 16th,I am very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price difference between this and the 17 with not much actual difference in the phones themselves. This was such a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was smooth and the product is great. I am very happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy almost a steal. Perfect device great insurance. Customer service stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPod 16 Teal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. Works like a powerhouse. I can upload things I wasn’t able to do with my old iPod Touch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wrong Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks great, but it came with the wrong cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. I will highly suggest it due to the Apple Intelligence and how easy it is to used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Phone and Excellent BB Assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The associate at Best Buy who assisted me was FANTASTIC! He took the time and effort to transfer programs apps etc on my old phone to new phone.

    I would recommend this to a friend