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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.8 out of 5 stars with 411 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the iPhone 16 128GB - Apple Intelligence (Unlocked), particularly its overall performance, with users reporting that it operates smoothly. The camera quality and solid battery life are also well-received. Additionally, customers appreciate the aesthetic appeal of the phone's color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 411 reviews
  • Rated 5 out of 5 stars

    Easy in easy out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy purchase! Best Buy made this an easy choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like my iPhone 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a good iPhone 16. I was happy to be assisted by Kimmy. She helped me with the purchase and the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this phone , she said it was the best gift ever, thanks Best Buy for making it happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Good price and process. Thank you for your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase and setup of the iPhone 16 was seamless and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love iPhone 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, super effective, I can't wait to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product and easy way to buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast delivery. The Product is awsome and the process to buy It was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my boyfriend he loves it ! (I got myself a matching one, color is super cute)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent phone, no need to have the most current. The price could have been better, but it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone i just didnt like the colorway. I thought it was more on the pink side but it looks a little purple to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sale associates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication, Seller was attentive and helpful. Highly recommend!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase amazing and easy the staff was very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the phone loved the color of the phone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Power-User Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to the iPhone 16 expecting efficiency, but it quickly became clear this phone is not designed for power users, especially those coming from Android. Key issues: No physical SIM slot (eSIM-only), which complicates multi-line and international use. No SMS archiving or native bulk export, making it hard to manage important message threads. Weak WhatsApp notifications — only a few lines are visible, and messages stack on top of each other. Easy to trigger accidental “read” receipts when opening notifications. WhatsApp calls mixed into the Phone app, with no way to separate them from regular calls. Links from emails often open in Safari instead of the relevant app, adding unnecessary steps. Very limited notification controls compared to Android. Slippery design, making one-handed use uncomfortable without a case. Voice-to-text is noticeably worse than Android, requiring frequent corrections. Bottom line: The iPhone 16 is smooth and well-built, but its software restrictions, messaging workflow, and dictation quality make it frustrating for advanced users. Android users who value control and efficiency should think twice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, great sound and very good price super recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! I couldn’t decide but sales person helped me make the right decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Love the dynamic island and the phone itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson will be happy on Christmas Eve! And even happier on Christmas day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift open box. Good quality phone works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone 16!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with exceptional camera capabilities. Consumer friendly and easy to use

    I would recommend this to a friend