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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.8 out of 5 stars with 413 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the iPhone 16 128GB - Apple Intelligence (Unlocked), particularly its overall performance, with users reporting that it operates smoothly. The camera quality and solid battery life are also well-received. Additionally, customers appreciate the aesthetic appeal of the phone's color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 413 reviews
  • Rated 5 out of 5 stars

    Best offer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Love it. I recommend for others. Hurry up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was like it supposed thank you so much for helping me out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brendag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome but screen protector cracked and the case wasn’t any good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 16 base model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone for my daughter with good parental control options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good easy to collect had difficulty setting up tho took a couple hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and pricing is great the color is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality and Service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It’s high-quality, exactly as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good article

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, great functionality for the user

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and seamless to use. Made the transition from wine phone to the other amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dr.GM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product if you want versatility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever.i love this phone for best quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would get 5 because this was the perfect gift for my wife needed a new phone only thing I didn’t like was it was 100 extra for it unlocked but if I had got a plan with AT&T or Verizon it would have been cheaper but we already have T mobile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love muy phone battery sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone but hate the battery life it dies rather quickly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Why doesn't Yahoo work anymore?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent hours getting what I needed and was told certain things, that are not true. I need to go back to the store for the fifth time, this time due to Verizon. As for the phone all is almost good except my Yahoo email will not work!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone, but I expected a bit more technology for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Apple iPhone 6se. Decided to get a newer model. I don’t like a lot of the new features on the iPhone 16. Why change good things on old phones to new phones that most features don’t work right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase experience ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item around the 25 of November, with a 1 day expected delivery date. It is now December 12 and other than a note of the delivery being cancelled due to "package missing components", I have not received any other communication of my order. And the purchase is still not refunded from my Best Buy credit card. I visited the store and they told me that they are not able to cancel the order since it is still in a "being delivered" status and has not been returned to the store yet. That was two weeks ago . So how is it going to get cancelled if it never returns to the store? I will not be buying anything else from Best Buy again EVER.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone v Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of family an friends said switch from Samsung android to Apple iPhone, big mistake! Now stuck with iPhone or will have to take a big $$ loss. Samsung android was way more intuitive and far easier to use. Get the iPhone if you absolutely must have Facetime.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sold me rocks in a box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not pleses opened up box and discovered that it was rocks inside haven't received anything yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BBUY does NOT CARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas. He opened it on Christmas Eve when I realized I didn’t get the ProMax and I meant to. I immediately chatted BBUY to exchange and pay MORE for bigger one. Nope…2 days past 14 day return/exchange period. It doesn’t matter that it’s Christmas or that we have spent thousands and thousands. Can’t expect a big box to give a crap.

    No, I would not recommend this to a friend