Customer Ratings & Reviews

I bought the apple i16 and brought it home to download all my stuff from my previous phone only to find out on my last step that my phone carriers not compatible because the phone was LOCKED. The website said very plainly that it’s unLOCKED and compatible with all carriers! Best Buy’s website is misleading. If you have Visible from Verizon like I do your out of luck trying to carry over your service to the new phone.I spent over three hours going back and forth with Best Buy’s customer service and with visible support. Visible service will not carry over to any phones Best Buy sells . After over three hours visible told me to return it and go to an Apple Store to purchase it. I did and everything went fine with my purchase from the Apple Store. Sorry Best Buy your advertising is totally false on your website !!!!!

I bought for my girlfriend the iPhone 16e and then change it for iPhone 16 with a better camera, everything was fine and smooth at the store.

Love the camera button on the side that brings the camera up at anytime. Great for what I use it for.

Bought this for my daughter at a price point I could afford and, as always Apple exceeds expectations. The color’s so pretty too.

iPhone 16 was a great stuff to buy in a good deal from best buy

Excellent upgrade. The transfer from old phone to new phone was seamless

Based of what I read I was under the impression that this phone had a camera like the 15 pro max and the way my wife described it that is not the case. On the plus side l the battery life is a lot better than the 13 that she previously had before.

Very happy with my telephone, very easy to buy it and a very good plans.the battery don’t stay long I need to charge it often

Great price great product as far as the item I have nothing to write but good comments.

Excellent speed from the last 2 two phone…… Great up grade

It was a very good experience and the phone is as described exactly

I liked this model so well last year. I bought another one for our family this year.

I bought this phone for my son, got it on sale, my son loves it

I can't figure out how to set up my Google email on this phone. Yahoo email works, but Gmail does not.

Excellent phone. I have bought this phone is USA where able to use it in my country directly.

Great IPhone! Good price and fast shipping. No problems transferring everything from my old phone.

For the price, this Iphone is amazing! I was able to gift it to my father in law who was traveling overseas. They have various colors in stock!

The first iPhone15 had problems but I love the new iPhone 16

Great product all around. Ease on purchasing with the help from the Best Buy employees.

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