Customer Ratings & Reviews

Great phone! Love it all around. Walked in, told associate what I needed and was able to get it quick!

The phone was in perfect shape, no scratches or anything and it works very well. The camera is great quality and the battery lasts.

this is the best offer i have recieved , just went to the store for a visit and one of the service personel offer me this phone.

Excellent condition as advertised! Easy pick up and transfer of data from old phone to newer one.

The 16 performs just as promised and I love the black sleek color. Service was great at Best Buy

Love my new phone. It is so fast, great battery life and it charges so fast. So glad I upgraded.

The best purchase I've ever made, a great phone. I'm very happy. The phone is in excellent condition, absolutely everything.

I love it had it for a month and I am still obsessed with it till now so I recommend to get it in any color

Very happy with the phone, but want to mention the sals person, TJ I believe, was exceptionally helpful and knowledgeable, he makes Best Buy shine.

My daughter loved this phone , she said it was the best gift ever, thanks Best Buy for making it happen!

This was a gift for my boyfriend he loves it ! (I got myself a matching one, color is super cute)

My grandson will be happy on Christmas Eve! And even happier on Christmas day!

It’s worked really well when I needed to suddenly get a phone. Good clear camera. User friendly. Some neat new features

Un telefono super recomendado, lo tenia pensado comprar ya have par de meses.

Product is great! Battery life is good and the processing system make it easy to talk, text, and conduct business all In your hand.

I bought the apple i16 and brought it home to download all my stuff from my previous phone only to find out on my last step that my phone carriers not compatible because the phone was LOCKED. The website said very plainly that it’s unLOCKED and compatible with all carriers! Best Buy’s website is misleading. If you have Visible from Verizon like I do your out of luck trying to carry over your service to the new phone.I spent over three hours going back and forth with Best Buy’s customer service and with visible support. Visible service will not carry over to any phones Best Buy sells . After over three hours visible told me to return it and go to an Apple Store to purchase it. I did and everything went fine with my purchase from the Apple Store. Sorry Best Buy your advertising is totally false on your website !!!!!

Lots of settings that you will need to turn off. I wouldn’t call it an upgrade. Its battery life drains fairly quickly and there isn’t anything I say is a great feature. Liquid Glass is dumb. If I wasn’t fully Apple I would go to Samsung.

Love my new phone! I couldn’t decide but sales person helped me make the right decision

This is a gift for my wife's birthday. She loves it. It worths the money.

Great iphone. Better than 17 for sure. Love the color and performance