Customer Ratings & Reviews

best phone i had, great battery life and great display

I switched to the iPhone 16 expecting efficiency, but it quickly became clear this phone is not designed for power users, especially those coming from Android. Key issues: No physical SIM slot (eSIM-only), which complicates multi-line and international use. No SMS archiving or native bulk export, making it hard to manage important message threads. Weak WhatsApp notifications — only a few lines are visible, and messages stack on top of each other. Easy to trigger accidental “read” receipts when opening notifications. WhatsApp calls mixed into the Phone app, with no way to separate them from regular calls. Links from emails often open in Safari instead of the relevant app, adding unnecessary steps. Very limited notification controls compared to Android. Slippery design, making one-handed use uncomfortable without a case. Voice-to-text is noticeably worse than Android, requiring frequent corrections. Bottom line: The iPhone 16 is smooth and well-built, but its software restrictions, messaging workflow, and dictation quality make it frustrating for advanced users. Android users who value control and efficiency should think twice.

I’m using the phone right now to write this review ! Great phone I would recommend to others.

Great deal! Going from an iPhone XS to a 16 has been great! I appreciate the high resolution pictures it takes and love how the keyboard feels when I text. The built in AI is amazing as well!

Great phone color as well , camera quality is top tier

Good product good camera good interface I 100% recommend

I’ve been very impressed with the iPhone 16 so far. The performance is fast and smooth thanks to the A18 chip, and everything from multitasking to gaming runs effortlessly. The phone feels very responsive and reliable for daily use.

Phone works perfectly I haven’t had any problems with it has a lot of storage and it runs pretty much anything 10/10

I bought this phone as a Christmas present for my son. It was easy to setup and connect with our current carrier. The color is amazing and my son loves it.

Good quality and pricing is great the color is nice

my daughter loves it it was a birthday gift she didnt expect it

Very excellent service from the agents in store Very professional.

The phone is an upgrade. it took a few minute-iphone 10 to I phone 16. She loves it. The new color is a secondary plus.

Buying from Best Buy was smooth overall. I ran into a hiccup when my card was declined during checkout, but the operator who helped me was fantastic. She stayed patient, walked me through what happened, and got the payment re-run without making it awkward. Issue fixed in under 5 minutes. That kind of help is why I keep coming back to Best Buy for tech

Excellent phone great quality and geeat price. Great amount of storage for games and pictures

Really like and was well worth paying un’s to transfer data. Took 3 hours

Very good device has helped me with its performance in my work, thanks also to the Best Buy service for the facilities to buy necessary products and with very good quality in different ways both in customer service and in being able to only pick up a product

In love with my iphone and the color y favorite… Really good cover also.

I love this phone so many things to do with it. The camera is amazing. I especially love the texting feature that allows AI to review your text and give you options on how to change the text depending on if it’s friendly or professional

The phone is fantastic. I use it all day. Great features excellent