Customer Ratings & Reviews

Overall excellent phone! Lightweight, stylish, modern, sleek!!

Easy pickup, no issues. iPhone was a gift for my step father and loves it!

Very happy with the phone, but want to mention the sals person, TJ I believe, was exceptionally helpful and knowledgeable, he makes Best Buy shine.

Best price around, better than any other store, sales man was very helpful and courteous.

This is a Very good iphone 16 and nice Color black

Very satisfied with my product and the service i received while st the store!

Great upgrade. Love the storage it has given me and the camera is phenomenal

birthday gift for my kid. Pick up order. store staff was friendly.

Super easy purchase! Best Buy made this an easy choice.

Nice iPhone works great I’m happy whit my first iPhone

Good battery life, pictures great. Very customizable

Really good phone i just didnt like the colorway. I thought it was more on the pink side but it looks a little purple to me.

I love it had it for a month and I am still obsessed with it till now so I recommend to get it in any color

Awesome phone love it! Would recommend it to anyone!

Great product …would recommend it ……………………………………..

Good phone. Good price and process. Thank you for your help

I switched to the iPhone 16 expecting efficiency, but it quickly became clear this phone is not designed for power users, especially those coming from Android. Key issues: No physical SIM slot (eSIM-only), which complicates multi-line and international use. No SMS archiving or native bulk export, making it hard to manage important message threads. Weak WhatsApp notifications — only a few lines are visible, and messages stack on top of each other. Easy to trigger accidental “read” receipts when opening notifications. WhatsApp calls mixed into the Phone app, with no way to separate them from regular calls. Links from emails often open in Safari instead of the relevant app, adding unnecessary steps. Very limited notification controls compared to Android. Slippery design, making one-handed use uncomfortable without a case. Voice-to-text is noticeably worse than Android, requiring frequent corrections. Bottom line: The iPhone 16 is smooth and well-built, but its software restrictions, messaging workflow, and dictation quality make it frustrating for advanced users. Android users who value control and efficiency should think twice.

Love my new iPhone. It’s so beautiful. Love the color, features and how fast it is.

The purchase and setup of the iPhone 16 was seamless and easy.

My daughter loved this phone , she said it was the best gift ever, thanks Best Buy for making it happen!