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Customer Ratings & Reviews

Your price for this item is $849.00

Customer reviews

Rating 4.8 out of 5 stars with 363 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 363 reviews
  • Rated 4 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the phone . Only thing is it lags sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and pricing is great the color is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter. So far so good! Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality and Service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It’s high-quality, exactly as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good article

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, great functionality for the user

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and seamless to use. Made the transition from wine phone to the other amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dr.GM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product if you want versatility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever.i love this phone for best quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would get 5 because this was the perfect gift for my wife needed a new phone only thing I didn’t like was it was 100 extra for it unlocked but if I had got a plan with AT&T or Verizon it would have been cheaper but we already have T mobile

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Apple iPhone 6se. Decided to get a newer model. I don’t like a lot of the new features on the iPhone 16. Why change good things on old phones to new phones that most features don’t work right.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone, but I expected a bit more technology for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase experience ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item around the 25 of November, with a 1 day expected delivery date. It is now December 12 and other than a note of the delivery being cancelled due to "package missing components", I have not received any other communication of my order. And the purchase is still not refunded from my Best Buy credit card. I visited the store and they told me that they are not able to cancel the order since it is still in a "being delivered" status and has not been returned to the store yet. That was two weeks ago . So how is it going to get cancelled if it never returns to the store? I will not be buying anything else from Best Buy again EVER.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone v Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of family an friends said switch from Samsung android to Apple iPhone, big mistake! Now stuck with iPhone or will have to take a big $$ loss. Samsung android was way more intuitive and far easier to use. Get the iPhone if you absolutely must have Facetime.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST buy sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this was bought with a stolen debit card and Best buy did NOTHING to help me even though its your policy to check ID you guys just handing over expensive merchandise to people...prob cause your curbside guy in on it I think this phone sucks and so does Best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BBUY does NOT CARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas. He opened it on Christmas Eve when I realized I didn’t get the ProMax and I meant to. I immediately chatted BBUY to exchange and pay MORE for bigger one. Nope…2 days past 14 day return/exchange period. It doesn’t matter that it’s Christmas or that we have spent thousands and thousands. Can’t expect a big box to give a crap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy somewhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a joke. I ordered, delivery was cancelled. Had to call 4 times and wait over two weeks for a refund. Supporting these monstrosities only enable them to continue their pathetic ‘customer service’. Chose another retailer and things went just fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sold me rocks in a box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not pleses opened up box and discovered that it was rocks inside haven't received anything yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved camara and that color I recommend this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First IPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product with excellent features. So many apps that comes with the IPhone that are very good choices concerning health monitoring that will be very helpful in monitoring ones health. The iPhone options are sleek design is awesome. Takes excellent pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone, quick delivery & a happy fiance! Got this for my fiance & she has been overjoyed with it.

    I would recommend this to a friend