Customer Ratings & Reviews

Great and speedy customer service. Setup was a little challenging, but that's because I'm challenged in that department. Got there with a little help. Since I upgraded from an 11, this is so much better!

Bought this phone for my father and he is completely happy with it it was brand new and easy to switch numbers to this new phone easily didnt have to go to the phone carrier store.

If you want a phone that fits to your palm, If you want an unlocked phone, this fits to budget, If you want to give the first phone to your daughter/son for the first use... This phone is perfect and ticks in all the boxes.

Excellent product with beautiful design. I will buy always in this store because best buy is the best store for electros and cellphones.

The service is fair-I am still learning it. It looks very pretty.

Love this phone! I finally have enough room and it’s fast. This may be different for you if your phone company has issues I’m using visible and love it. I get 5g and I get signal in a places I couldn’t before. I also love the color.

cutest color, great quality and a great deal with price for 24 months, no interestI only have to pay $30 a month to pay it off.

Got the phone at the lowest price (amongst 3 sellers that I compared with). 1 hour pick up service is extremely convenient. The phone is in perfect working condition and is what I expected.

The product is really amazing, the price was also great and the Best Buy staff was very helpful and supportive, answering all questions regarding the product.

My daughter loves everything about this Iphone: size, weight, color and features. I’m glad she is happy with it since it wasn’t easy for her to part with her old mobile phone which she loved much.

It’s great she loves the phone especially the color

For the price difference between this and the 17 with not much actual difference in the phones themselves. This was such a great buy!

I been holding off in buying a new phone, my previous phone was iPhone SE:) yes old imagine the smile on my face once I started using my new iPhone 16th,I am very impressed.

People at lady lake were so helpful in selecting my replacement I phone. Also very courteous staff. My old Iphone (10 years) was in need of replacement. There knowledge was outstanding and very helpful in my understanding and selection. Thank so much….

Great service at Best Buy in Rapid City! The representative was very knowledgeable about the product and took considerable time to make sure all our needs were met. We're very satisfied with the product.

buying phones is tuff. but the sales rep was very knowledgeable and extremely helpful we very confident we made the right choice after discussing all our options with him. I recommend buying your next phone at best buy!

Phone looks great, but it came with the wrong cable.

Great product! The associate at Best Buy who assisted me was FANTASTIC! He took the time and effort to transfer programs apps etc on my old phone to new phone.

Great iPhone excellent navigating thru the set up. Love how easy it is to swipe out of websites. I look forward to using this iphone for the next ten years, that is how long I had my iphone6 plus

Great product, It came with all its accessories and original box. No problems or issues with the phone.