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Customer Ratings & Reviews

Year End Deal
Your price for this item is $679.99
The comparable value price is $729.99

Customer reviews

Rating 4.8 out of 5 stars with 146 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 146 reviews
  • Rated 5 out of 5 stars

    Excellent design, performance, and camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this iPhone. The design is elegant and lightweight, and it feels high quality in the hand with an attractive finish. The display has very vibrant colors and excellent sharpness, making it very comfortable for watching videos, using social media, and working on the phone. Performance is one of its strongest points: apps open quickly, it doesn’t lag, and it runs smoothly even with multiple apps open at the same time. The battery delivers stable performance for daily use, allowing me to get through the day without issues under normal usage. The camera takes very high-quality photos, with great detail and natural colors, both in daylight and in low-light conditions. In addition, the operating system is intuitive, secure, and regularly updated, which provides a lot of long-term confidence. Overall, it is a reliable, powerful, and well-balanced smartphone. I highly recommend it for anyone looking for a durable phone with strong performance and an excellent user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade with Added and Improved Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long-time iPhone user and recently traded in my iPhone 12 mini for a new iPhone 16. The camera upgrades alone were worth the upgrade, but I am particularly happy with every aspect other than the fact that it is a bit difficult to hold onto without the aid of a pop socket handle if you have smaller hands, as I do. The charge holds for 2+ days of normal usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new, never been opened! Would strongly recommend buying the iPhone 16 plus. It’s a present for my daughter. No issues, no scuff marks, no hassle. The best gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased iPhone after running over my iPhone from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quick service. Came into Bestbuy to purchase an Apple phone. I was desperate as I had just ran over my phone I'd had since 2018. I needed an unlocked phone for easy transfer. The salesperson was very knowledgeable and immediately showed me several phones. After we discussed the phones and my needs, I purchased the iphone 16!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, smooth performance, and excellent camera quality. Battery life is strong for daily use, and the phone feels well built. I would recommend this to anyone looking for a reliable iPhone without paying for the Pro model.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is so pretty and i received it unlocked!It has a great new features and ai technology and fast! i was able to get it within a few hours if ordering it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High‑quality product at an unbeatable price. I recommend! I bought it on Black Friday to snag the deals that Best Buy always throws our way that day, like every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy purchase. And the phone works amazing, I would definitely purchase again as a pick up and they definitely have the best stock for colors and models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Reliable, and Easy to Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, fast internet speeds, and overall excellent performance. I’m very happy with this phone and would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most dependable and complete iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable phone. Great and easy-to-use app ecosystem. Excellent camera. And the cherry on the cake: Built-in AI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16 great choice, good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in excellent condition and at a good price. Nice color! I haven’t had a single problem with it. I love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, it works fast and has plenty of storage, it's really a very good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I 16 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my I phone 16 , such up grade from I 8 my previous one! Has so much more capability and still learning how to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal you could get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know that iPhone 16 hangs with some of the best in the market. The price sealed the deal for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone 16 good camera quality and works excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great. Feels great looks great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went there and paid full price product it’s amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with another phone. The deal was a for grabs very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fantastic Upgrade — Smooth, Smart, and Super Rel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the iPhone 16 128GB in Black, and I couldn’t be happier with the purchase. The phone feels incredibly fast and smooth thanks to the new A18 chip — everything from apps to multitasking just works effortlessly. Battery life has also been great, easily lasting me through a full day with plenty of use. The camera quality is a big highlight. Photos are sharp and vibrant, and the new Camera Control button makes capturing moments quicker and more convenient. It’s not a “Pro” camera system, but for everyday photos and videos, it delivers excellent results. What really surprised me is Apple Intelligence. It adds helpful features without getting in the way, and it already makes things like writing, searching, and organizing much easier. The build quality is classic Apple — solid, sleek, and comfortable to hold. The Black color looks clean and elegant. Since it’s unlocked, setting it up with my carrier was simple and hassle-free. Overall, this is a fantastic phone for anyone looking for power, reliability, and a modern iPhone experience without jumping to the more expensive Pro models. Definitely worth the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone 16 for a bit, and it’s a solid phone overall. The new A18 chip makes everything feel fast, and the camera takes sharp, vibrant photos. I like the addition of the Action button and Camera Control—it’s handy for quick shortcuts. That said, the screen is still only 60Hz, which feels behind compared to other phones in this price range, and there’s no telephoto zoom. If you’re already in the Apple ecosystem, it’s a good upgrade, but it doesn’t feel like a huge leap forward.

    I would recommend this to a friend
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