Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

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Customer Ratings & Reviews

Year End Deal
Your price for this item is $659.99
The comparable value price is $729.99

Customer reviews

Rating 4.8 out of 5 stars with 173 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-173 of 173 reviews
  • Rated 5 out of 5 stars

    Good article

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, great functionality for the user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality and Service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It’s high-quality, exactly as described.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dr.GM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product if you want versatility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever.i love this phone for best quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based of what I read I was under the impression that this phone had a camera like the 15 pro max and the way my wife described it that is not the case. On the plus side l the battery life is a lot better than the 13 that she previously had before.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy communication

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neatly packed with sharp camera and good battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From I8 to I16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per my expectations of IPhone performance & handling

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would get 5 because this was the perfect gift for my wife needed a new phone only thing I didn’t like was it was 100 extra for it unlocked but if I had got a plan with AT&T or Verizon it would have been cheaper but we already have T mobile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone, but I expected a bit more technology for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase experience ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item around the 25 of November, with a 1 day expected delivery date. It is now December 12 and other than a note of the delivery being cancelled due to "package missing components", I have not received any other communication of my order. And the purchase is still not refunded from my Best Buy credit card. I visited the store and they told me that they are not able to cancel the order since it is still in a "being delivered" status and has not been returned to the store yet. That was two weeks ago . So how is it going to get cancelled if it never returns to the store? I will not be buying anything else from Best Buy again EVER.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone v Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of family an friends said switch from Samsung android to Apple iPhone, big mistake! Now stuck with iPhone or will have to take a big $$ loss. Samsung android was way more intuitive and far easier to use. Get the iPhone if you absolutely must have Facetime.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BBUY does NOT CARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas. He opened it on Christmas Eve when I realized I didn’t get the ProMax and I meant to. I immediately chatted BBUY to exchange and pay MORE for bigger one. Nope…2 days past 14 day return/exchange period. It doesn’t matter that it’s Christmas or that we have spent thousands and thousands. Can’t expect a big box to give a crap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend