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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 388 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 388 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent, from the beginning of the purchase to the end. Everything was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    16eeee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great First iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter for Christmas. It is her first cell phone and I activated it on a brand new line on Visible. She has been using it constantly for the past couple weeks and absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever. Although I wished I would’ve bought the 17, but it wasn’t out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, its Apple at its average. Will wait a few years for the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mother. Perfect for elderly person with basic technology knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone, not too heavy. Perfect for daily normal activities like calls, text and few hrs of YouTube. I feel lag sometime although it got latest processor, kind of slow phone. camera is average. Battery is good.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Overheating issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, my son loves his phone. We have noticed it tends to get hot often. I have read other reviews that indicate that this is an issue with this specific iPhone model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing. Love the product. Phone came in amazing shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service the sales and tech team were very helpful and quick to explore tech questions with other coworkers who also had experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 16e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great service from Best Buy, glad I stayed with Apple instead of going to HSN with a Android phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like apple but the camera of this cel isnt better, you can find one with a better definition, but if you like apple and are poor like me, you can buy one and you wil apreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for daily needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple products. Will always continue to purchase as they come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high-quality product—everything is easy with this store. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    You Get What you expect, A new iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, it's an iPhone, does my review really matter? You want an iPhone , that's what you buy and you get exactly what you expect . an iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sdgfsegdfjh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fdgytyraw dfgxdfhf fghdgfhjhjkl;k dfgjjhklk dfdaffghfdjgfhkhg drtgt4erury

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Birthday Gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It was a birthday present for my wife and she loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Malachi from the Towson store was patient and helpful. He explained everything we asked. My daughter likes her phone! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone advantages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so refreshing to have a new phone after using my i11 for several years. The tech is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well and I was happy with its applications,.

    I would recommend this to a friend