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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 271 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the iPhone 16e 128GB, especially its overall performance and camera quality. Many users find the size appealing and are happy with the battery life. There were no negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 271 reviews
  • Rated 4 out of 5 stars

    Online shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DEAL!!! Easy steps and phone being unlicjed had easy connectivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In very good conditions, battery are 100 percent..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Bought it for my father in law. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter just love her phone user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the whole process. Shipping was fast and secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cost-benefit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone at a great price and in excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Apple Iphone 16e no problems at all. Love it. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase suites my needs I would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Great phone. However, received wrong charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone, I wouldn't go with any other phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i've ever purchased! I would definitely recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All is Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and prompt delivery. Everything went as planned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shameless built in AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars if not for forced AI. Nice besides that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Financial Analyst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, but waited a long time to get the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seems to be one of the worst product Apple launched in the market. They need to straighten up their marketing strategy following SWOT analysis.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never got the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could review the phone but FedEx delivered it somewhere else and has closed the case. Best Buy showed the delivery status in process for six days after the phone was supposedly delivered by FedEx.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pay a little more get a lot more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good value for the money. Go with the air or the 17 PRO for the little extra money. You won’t be disappointed with one of those but the 16e is a good beginner phone or first phone for a child perhaps but that’s about the best I can say for that particular phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase Apple products around the holidays

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with Apple and Best Buy’s handling of holiday purchases. Do not be fooled into thinking the holiday season means extra flexibility. If you buy an iPhone, you are locked into a rigid two‑week return window—no grace period, no exceptions. Membership status offers zero benefit, and even attempts to upgrade your phone won’t help. This policy is unacceptable during the busiest shopping season of the year. Customers deserve better than being trapped by arbitrary two week deadlines. Apple and Best Buy have chosen profit over fairness, leaving loyal customers frustrated and stuck. Consider this a warning: if you purchase around the holidays, you risk being left without options.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little over priced for the features and size but overall a near good phone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it. I don't recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super slow and ran very hot, often freezing up, so I returned it for a refund. I definitely don't recommend this one, and I'm a long-time iPhone owner. I wouldn't get another iPhone 16e, even if it were free.

    No, I would not recommend this to a friend