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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 271 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the iPhone 16e 128GB, especially its overall performance and camera quality. Many users find the size appealing and are happy with the battery life. There were no negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-271 of 271 reviews
  • Rated 2 out of 5 stars

    Iphone 16e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my daughter..but its a basic phone and she dont like it ..so I have to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple iPhone 16e

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return after about 8 days of owning it. It repeatedly froze, went black, back to logo screen and rebooted every 3-5 minutes. The customer service rep told me this was a known issue with the 16e so I am unsure why I wasn't warned about it by the sales rep.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refuse price match

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t price match Very disappointed and unacceptable customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 16e purchase at Frisco Bestbuy, USA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does not inform Customers that these phones are carrier locked. After purchase buyer will get to discover and they will not help in anyways. Very bad experience I have

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was horrible from the time we turned it on return same day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great and Best Buy price was $50 less than Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use new phone of the day nice white I phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online which was super simple to navigate and then picked up my item in store the same day. Item works great with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the phone is really good. Service from BEST BUY is always the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to girlfriend moms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my girlfriend mother who had an old iPhone … she loved it

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    iPhone 16e

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone doesn’t charge well it very hot after a fifty percent charge!

    No, I would not recommend this to a friend