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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 197 reviews

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  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-197 of 197 reviews
  • Rated 4 out of 5 stars

    All is Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and prompt delivery. Everything went as planned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shameless built in AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars if not for forced AI. Nice besides that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, its Apple at its average. Will wait a few years for the next.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Financial Analyst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, but waited a long time to get the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good iPhone, nice camera, reasonable price, easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone, not too heavy. Perfect for daily normal activities like calls, text and few hrs of YouTube. I feel lag sometime although it got latest processor, kind of slow phone. camera is average. Battery is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well and I was happy with its applications,.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheating issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, my son loves his phone. We have noticed it tends to get hot often. I have read other reviews that indicate that this is an issue with this specific iPhone model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never got the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could review the phone but FedEx delivered it somewhere else and has closed the case. Best Buy showed the delivery status in process for six days after the phone was supposedly delivered by FedEx.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase Apple products around the holidays

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with Apple and Best Buy’s handling of holiday purchases. Do not be fooled into thinking the holiday season means extra flexibility. If you buy an iPhone, you are locked into a rigid two‑week return window—no grace period, no exceptions. Membership status offers zero benefit, and even attempts to upgrade your phone won’t help. This policy is unacceptable during the busiest shopping season of the year. Customers deserve better than being trapped by arbitrary two week deadlines. Apple and Best Buy have chosen profit over fairness, leaving loyal customers frustrated and stuck. Consider this a warning: if you purchase around the holidays, you risk being left without options.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little over priced for the features and size but overall a near good phone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Iphone 16e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my daughter..but its a basic phone and she dont like it ..so I have to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple iPhone 16e

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return after about 8 days of owning it. It repeatedly froze, went black, back to logo screen and rebooted every 3-5 minutes. The customer service rep told me this was a known issue with the 16e so I am unsure why I wasn't warned about it by the sales rep.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refuse price match

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t price match Very disappointed and unacceptable customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use new phone of the day nice white I phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to girlfriend moms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my girlfriend mother who had an old iPhone … she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great and Best Buy price was $50 less than Apple.

    I would recommend this to a friend