Customer Ratings & Reviews

Bought this to replace the exact same phone that had a graphics issue. Decided to go with pre-owned since we were mid cycle on the one that died. Phone looked great and has performed perfectly since we got it. The OS was several revs back and this manifested as an inability to get past the country option screen. I tried several things but the only way I could get past the screen to get the updates loaded was a hard connection to my MacBook Pro.

It was a birthday gift for my son, he has enjoyed it and grateful… because sometimes when you buy like amazon you may not get what you want. Great price and delivery was on time.

Great price great phone works like new also being a member allows me to return it without 60 days so if it starts to mess up because of the refurbished option I picked I can always return it and I was able to save money and get the refurbished phone confidently because of then extended return period

The mobile I have purchased was working good and I am very happy with the buying process and staff receiving as well

I already had an SE 2nd gen and I tried to get it fixed at Best Buy, but it had some water damage so they couldn’t fix it and it was just cheaper to buy this used phone than to drive to an Apple Store to have it fixed. I just wanted to use it as a media player, like the iPod touch. When I got the phone home and set it up, I found that the battery was really degraded and needed to be replaced, and of course I hadn’t thought of getting the protection plan when I bought it in store. I later went back to try to either get the plan or trade it for a different one, and the employee who had sold me the phone said that all of the phones are likely going to need repair and I was also told by the SAME employee that sold the phone to me and offered a protection plan, that protection plans aren’t offered on used phones, and when I claimed that a service rep on the website said they were, she simply said that she has sold many used phones and protection plans have never been offered on them. I then asked to get a quote on the battery replacement ($59) and she also said it would take 1-4 weeks (my trip was in less than two) and she couldn’t promise when it would be ready since they don’t do it in store but in some facility somewhere else. So I just got the battery replaced at a nearby Batteries+Bulbs. Idk if this is just an issue with this store or not, but I feel kind of scammed. The phone works great, but the fact that the “refurbished” phone wasn’t actually refurbished is just false advertising. I’m going to keep the phone, but I think that buying a used phone might be safer to do from eBay or Apple themselves.

“I bought this phone for my kids for Christmas, and it works perfectly. It’s easy for them to use and very manageable for their needs. Great purchase!”

It’s cheap, light. Its not the best and most durable, but it’s got what I need for an iOS device. But the battery can drain pretty quickly so don’t forget to have a battery on you.

Works perfectly and for the price it is a great starter phone!

I’m very satisfied with the product. Great condition and flawlessly works.

I think a new one would have been much better as I have to plug this one in almost as often as my iphone 6. Also this one is harder to open with the home button

Although this phone is a bit outdated I think it is still worth it !!!

Works great and is still supported by Apple great Christmas gift

Phone works perfectly and price was affordable. Definitely will purchase again

Was in great condition, easy to set up. Better than expected.

This phone works great. It's 4G, as a 2nd Gen, but that doesn't hold me back as it's mostly used for calls. Excellent condition, like-new. I didn't understand all the intricacies of transferring the old phone info to the new one but the Geek Squad was super-helpful.

Product was in great condition and worked great and looked exactly how pictured.

I love this phone and the fact that it is one of the newest versions that still has the home button. Easy to handle and in excellent condition.

Excellent cell phone! Great condition and I would buy again

At present, I am satisfied with the phone. Battery life drains fairly quickly.

This was the perfect starter phone for my kids. I love iPhones and this didn’t hurt my pockets at all.